Quarterly Business Reviews are a key activity in customer success to demonstrate value or ROI to our customers. They are critical to help align goals in preparation customer renewal and expansion.
This webinar covers:
– Why QBRs play a key role in securing a healthy partnership with customers
– How to know what to include
– Design a QBR for mutual benefit and value
Click on this video to listen to Chris Jones, Director of Customer Success at Enboarder who shares his top tips on constructing business reviews that your need and look forward to.