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Customer Success Association Switzerland Austausch
25 September, 2018 @ 6:00 pm - 8:30 pmCHF10
Implementing Customer Success in your Organisation
You’ve got the buy in to start or grow a Customer Success Team in your your your organisation…now what? “Implementing Customer Success in your organisation – an academic study with practical advice” gives a starting point. In this session Maurice Suter will walk us through his research across Customer Success Teams and give practical tips to position, reward and scale your team.
As usual, members snack and drink for free at our formal events (50CHF for the year) and for non members formal events are 10CHF.