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Customer Success Cafe – Helsinki
31 January, 2019 @ 4:00 pm - 6:00 pm
Welcome to the official kick-off of the Helsinki Customer Success community! An informal monthly catch up hosted by community members of Customer Success Network for Customer Success Managers of all levels to meet and discuss challenges.
In preparing for this we have thought of many topics for future (monthly!) get-togethers, but in this version we will focus on:
The Role Of Customer Success
Elements in this can include:
1) CS & company leadership: driving the organisation to success
2) Internal education: getting everyone on board with the concept of Customer Success
3) Positioning of CS internally: responsibilities and influence
This is an open forum for discussion and knowledge sharing, so we look forward to hearing your insights!
This is all under the umbrella of the non-profit organisation CustomerSuccessNetwork, found here https://customersuccess.network/ – make sure to sign up, lots of good insights and learnings to find there!
Looking forward to see you on the 31st of January!
The Helsinki ‘founders’,
Katja, Olli, Rasmus, Peter, Martina & Anna
This event is hosted my members of the Customer Success Network community. Join the Community here.