Customer Success Management Meetup Israel - Customer Success Network

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Customer Success Management Meetup Israel

14 March, 2018 @ 6:30 pm - 8:30 pm

Customer Success as a Growth Engine – the story of WhiteSource

How can a startup exceed its goals for aggressive year-over-year growth? How can a company double its customer base in a single year?According to WhiteSource’s CEO, this is achieved through exceptional product innovation and customer success.

Tal Arabov, Director of Customer Success at WhiteSource (https://www.whitesourcesoftware.com/), will share the unique story of building a customer success organization at WhiteSource. How to gain retention and growth while working with some challenging customers. And the important contribution the customer success team had in driving company’s phenomenal growth.

Agenda

18:30 – 19:00 – Gathering & Networking

19:00 – 19:05 – Ruti Melamed Shneorson (www.linkedin.com/in/ruti-melamed-shneorson), PMsphere (http://www.pmsphere.com/)

19:05 – 20:00 – Tal Arabov (https://www.linkedin.com/in/tal-arabov-04003645), Director of Customer Success at WhiteSource

20:00 – 20:30 – Q&A

** The talk will be delivered in Hebrew

About WhiteSource

WhiteSource, the leader in continuous open source software security and compliance management. It’s an all-­in-one licensing, security, quality and reporting solution for managing open source components, and the only one that operates in real-­time. Whitesource is compatible with pretty much all programming languages, build tools and development environments. And possibly the best thing about it – you just plugin and forget about it – unless there’s a problem.

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