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Customer Success Meetup Vilnius
22 May, 2018 @ 8:00 am - 5:00 pm
We are organizing the 1st Customer Success Meetup in Vilnius and would like to invite everyone who is interested in learning more about what customer success is and how to develop a community of happy clients for your business.
We will start with the basics and together will grow the community of professionals while sharing experience, learning from each other and adopting the best practices in order to develop strong global companies in Lithuania.
18:30-19:00 Coffee, networking
19:00-19:30 Customer Success at Omnisend – Lessons Learnt
by Paulius Milišauskas, Head of Customer Operations, Omnisend
19:30-20:00 Product Support: Outsource vs Inhouse. Deeper Experience
by Agnė Gelžinytė, Aftersales Manager, Deeper
20:00-20:30 The Formula for High Customer Satisfaction by Marta Survilo, Head of Customer Experience, TransferGo
– Drinks and pizzas provided by Omnisend
Contact us if you want to deliver a presentation, there are still a couple of spots left.
*working language English
Place: Omnisend Office, Verkiu 25C, 7th Floor