Turning Customer Experience Vision into Reality

Customer Experience is at the top of every business’ priority list. It concerns the CEO to the CMO and even the CIO. The emergence of new channels, customers change in expectations, behaviours and new customer data there are endless opportunities to gain competitive advantage and to make a world class CX strategy.

Gartner research is a valuable resource for leaders in customer experience, offering must-have insight to help them make informed decisions. The program will build recognition and credibility in the CX space, and give us opportunities to expand into new markets.

This Summit was designed for individuals in the following roles:

• Customer Experience Leaders
• IT Leaders Supporting CX Initiatives
• Customer Data and Analytics Managers
• Customer Services and Support Managers