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Webcast: Agile for Customer Success
11 October, 2018 @ 3:00 pm - 4:00 pm
Many of Customer Success Managers work in companies where Engineering and Product teams apply agile methodology to the way they work. What happens when Customer Success also works in the same way?
Lars Sedler is going to share with us why his team at Trecker decided to apply agile, what they did, how they measure success and where they are going next.
This webcast is suitable for all CSMs looking to learn about techniques to bring rigour and consistent replication to the way they work or for managers to help them improve team methodology.