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Webcast: At Scale Techniques to Drive Usage
15 November, 2018 @ 3:00 pm - 4:00 pm
When you have many customers, how can you stay in touch with them and drive them to the right behaviours for success? Customer Success has much to learn from digital marketing to better influence success in low and tech touch customers – using campaigns, communities and webinars.
Robin Heed, a Growth Marketeer from Avinode Group, based in Gothenburg, Sweden, will take us through how he has used one-to-many communications to help product adoption and value growth.
This webcast is suitable for all CSMs working with customers at scale, or looking to build at scale adoption into their model.