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Webcast, Change Management for Customer Success
14 March, 2019 @ 3:00 pm - 4:00 pm
This webcast will cover:
1. What is Change Management and why it is important for Customer Success?
2. How can Customer Success professionals start applying Change Management to their customer approach?
Kate Forgione is a Top 100 Global CS strategist and leader and a co-founder of the Customer Success Network. Her experience in Organisational and People Development has shaped Customer Success strategies in companies like Yammer and Microsoft.
Join us to learn how you can begin to apply Change Management to support Customer Success at your organisation!