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DTSTART;TZID=Europe/Madrid:20241112T180000
DTEND;TZID=Europe/Madrid:20241112T200000
DTSTAMP:20260406T161515
CREATED:20240922T153202Z
LAST-MODIFIED:20240922T153202Z
UID:10000446-1731434400-1731441600@customersuccess.network
SUMMARY:CSN Café - Madrid (IN PERSON) November 2024
DESCRIPTION:JOIN THE CUSTOMER SUCCESS COMMUNITY IN MADRID \nCustomer Success is a growing mindset that our companies are starting now to embrace in Spain. In this ever-changing world\, it is important to create the right ecosystem to generate CS knowledge and share it across the entire community. \nCustomer Success Network is happy to host a session for all Customer Success lovers in the center of Madrid. We will be getting together at International LAB (Calle de Bailén 41\, Madrid). to learn from our colleagues and share our experiences in an informal and fun way. \nThere will be 2 amazing talks by experienced colleagues that will boost the discussion. (Talks to be announced soon!) \n\n6pm – Welcome (bring your ID!)\n6:15:pm – Intro to CSN and the Customer Success community in Madrid\n6:30 pm – Talk 1 (Speaker to be announced)\n7:00 pm – Talk 2 (Speaker to be announced)\n7:30 pm – Q&A and Closing\n\nFor those staying after the event\, we will walk to a close by bar to continue the conversation. 🍺 \nREGISTER NOW FOR THIS FREE EVENT AND JOIN THE CS FUN!
URL:https://customersuccess.network/event/csn-cafe-madrid-in-person-november-2024
LOCATION:International LAB\, Calle de Bailén\, Madrid\, Madrid\, 28005\, Spain
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BEGIN:VEVENT
DTSTART;TZID=Europe/Berlin:20241010T183000
DTEND;TZID=Europe/Berlin:20241010T210000
DTSTAMP:20260406T161515
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UID:10000445-1728585000-1728594000@customersuccess.network
SUMMARY:CSN Café - Munich (IN PERSON) October 2024
DESCRIPTION:This is the First CSN Café in Munich! 🎉\n\nDid you know that according to Sales Navigator\, there are more then 1000 Customer Success Professionals in Munich? 🤯\nHow many do you know? Probably less then 2%! \nThe Munich CSN Café series aims to change that!\nOur goal is for these Cafés to become a fun\, bonding & learning space – for the Munich Customer Success Family. \nThis time we will meet at Flowers Software GmbH\, Hansastraße 10 in the Munich Westend\, on the 10th of October 2024\, at 6.30PM\n(they have a rooftop terrace 🚀) \nThe official topic will be AI in Customer Success. The setting will be informal and the main goal is to bring the most awesome Customer Success People from within Munich’s ecosystem together! \nWe look forward to seeing you there! \n__________ \nHuge thanks to Flowers-Software for offering to host us at their beautiful offices and sponsoring drinks and also big thanks to The CS Progressive for sponsoring Pizzas and Cookies! \nThis event is brought to you by members of Customer Success Network.\nJoin our workplace community or learn more about us here. \nWant to learn more about Flowers-Software and The CS Progressive? Check them out here: https://www.flowers-software.de and https://www.linkedin.com/company/the-customer-success-progressive/
URL:https://customersuccess.network/event/csn-cafe-munich-in-person-october-2024
LOCATION:Flowers Software Munich\, Hansastraße 10\, München\, Oberbayern\, 80686\, Germany
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BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20241003T183000
DTEND;TZID=Europe/Paris:20241003T200000
DTSTAMP:20260406T161515
CREATED:20240922T152158Z
LAST-MODIFIED:20240922T152248Z
UID:10000444-1727980200-1727985600@customersuccess.network
SUMMARY:CSN Café - French Riviera (IN PERSON) October 2024
DESCRIPTION:This cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry. \nThese cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights. \nJoin us at Moxy hotel Sophia Antipolis (4440 Rte des Dolines\, 06410 Biot) on Thursday October 3rd at 6:30pm. \nWe look forward to seeing you there and discuss Value Realization in Customer Success (or any other topic you’d like to bring) \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here. \n  \n(Version française) \nCet échange en Français est conçu pour les professionnels de la réussite client (“Customer Success”) de tous niveaux pour se rencontrer\, discuter des défis et partager les meilleures pratiques du secteur. \nCes événements offrent une excellente occasion d’élargir votre réseau professionnel et d’établir un centre de partage d’idées et d’informations sur le secteur. \nRejoignez-nous à l’hôtel Moxy Sophia Antipolis (4440 Rte des Dolines\, 06410 Biot) le jeudi 3 octobre à 18h30. \nNous avons hâte de vous y voir et de discuter de la réalisation de valeur dans la réussite client (ou de tout autre sujet que vous souhaiteriez aborder) \nCet événement vous est proposé par les membres du réseau Customer Success Network. Rejoignez notre communauté professionnelle ou apprenez-en plus sur nous ici.
URL:https://customersuccess.network/event/csn-cafe-french-riviera-in-person-october-2024
LOCATION:Moxy hotel Sophia Antipolis\, Route des Dolines\, Biot\, Alpes-Maritimes\, 06410\, France
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BEGIN:VEVENT
DTSTART;TZID=Europe/Dublin:20241003T180000
DTEND;TZID=Europe/Dublin:20241003T200000
DTSTAMP:20260406T161515
CREATED:20240922T151637Z
LAST-MODIFIED:20240922T151854Z
UID:10000443-1727978400-1727985600@customersuccess.network
SUMMARY:CSN Café - Dublin (IN PERSON) October 2024
DESCRIPTION:CSN Cafes are designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry. \nThis quarter we are partnering with Datadog to bring you amazing conversations on some of the most important topics in Customer Success today. This café in Dublin will be in person on Thursday October 3rd\, at Datadog\, 4th Floor\, 1 Dockland Central\, Guild Street\, Dublin 1 D01 E4X0 \nWe will be facilitating round table discussions during the evening on: \nTheme 1: Revenue ownership in Customer Success \n\n\nIn the current market there is increased opportunity for Customer Success professionals to demonstrate impacts on revenue. \n\n\nHow do you currently link your activity to both revenue protection and growth? What tactics are you seeing success with? \n\n\nTheme 2: Articulating value with customers \n\n\nThe ability to articulate value is a key to unlocking successful up-sells\, renewals and relationships. \n\n\nHow do you do this in your accounts? How do you partner with champions to tell the value story? \n\n\nWrap up: We are aware CS is different organisations\, what have been common themes and tactics discussed today? \nAfter the discussions we will have time for networking. \nWe are excited to bring together a group of current and aspiring Customer Success professionals from around Ireland so all are welcome! \nWe look forward to seeing you there! This event is brought to you by members of the Customer Success Network.   Join our workplace community or learn more about us here. \nWant to learn more about Datadog? Check out the website here: \nhttps://www.datadoghq.com
URL:https://customersuccess.network/event/csn-cafe-dublin-in-person-october-2024
LOCATION:Dublin @ Datahog\, Guild Street\, Dublin\, 1 D01 E4X0\, Ireland
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20241002T140000
DTEND;TZID=Europe/London:20241002T150000
DTSTAMP:20260406T161516
CREATED:20240922T151308Z
LAST-MODIFIED:20240922T151308Z
UID:10000442-1727877600-1727881200@customersuccess.network
SUMMARY:CSN Café - London (VIRTUAL) October 2024
DESCRIPTION:This cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry ☕️. \nThese cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights. \nJoin us online on 2nd October at 2pm BST/9am EST \nWe look forward to seeing you there! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-virtual-october-2024
LOCATION:London\, London\, United Kingdom
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BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20241001T190000
DTEND;TZID=Europe/Paris:20241001T213000
DTSTAMP:20260406T161516
CREATED:20240922T150923Z
LAST-MODIFIED:20240922T150923Z
UID:10000441-1727809200-1727818200@customersuccess.network
SUMMARY:CSN Café - Paris (IN PERSON) October 2024
DESCRIPTION:This cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry. \nThese cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights. \nJoin us at BIJOU (17 rue Daunou 75002 Paris) on Tuesday\, October 1 at 7pm. \nThe topic for this month is Value Realization in Customer Success and we are delighted to be joined by two special guests from Contentsquare:\nMargaux Lamouille-André\, Senior Customer Success Manager and Lovisa De Mesnard\,Principal Customer Success Manager\, Strategic Accounts. \nProgramme for the evening is as follows: \n• Insights of Value Realisation in Customer Success at Contentsquare presented by our speakers Margaux and Lovisa 🌟 \n• Brainstorming in small groups about the topic and time for networking 👥 \n• Conclusion of the brainstorming and new practises and ideas for everyone 💫 \nWe look forward to seeing you there ! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here. \n(Version française) \nCet échange en Français est conçu pour les professionnels de la réussite client (“Customer Success”) de tous niveaux pour se rencontrer\, discuter\ndes défis et partager les meilleures pratiques du secteur. \nCes événements offrent une excellente occasion d’élargir votre réseau professionnel et d’établir un centre de partage d’idées et d’informations sur le secteur. \nRejoignez-nous au BIJOU (17 rue Daunou 75002 Paris) le mardi 1er octobre à 19h. \nLe thème de ce mois-ci est la réalisation de la valeur dans Customer Success et nous sommes ravis d’être rejoints par deux invités spéciaux\nde Contentsquare : Margaux Lamouille-André\, Senior Customer Success Manager et Lovisa De Mesnard\, Principal Customer Success Manager\, Strategic Accounts. \nLe programme de la soirée est le suivant : \n•La réalisation de la valeur dans le cadre de la réussite des clients chez Contentsquare présenté par nos conférencières Margaux et Lovisa 🌟 \n• Brainstorming en petits groupes sur le sujet et temps de réseautage 👥 \n• Conclusion du brainstorming et nouvelles pratiques et idées pour tous 💫 \nNous vous attendons avec impatience ! \nCet événement vous est proposé par les membres du Customer Success Network.Rejoignez notre réseau professionnel ou apprenez-en plus sur nous ici.
URL:https://customersuccess.network/event/csn-cafe-paris-in-person-october-2024
LOCATION:BIJOU\, 17 Rue Daunou\, Paris\, Département de Paris\, 75002\, France
ORGANIZER;CN="Customer Success Network":MAILTO:founders@customersuccess.network
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20240928T210000
DTEND;TZID=Africa/Lagos:20240928T220000
DTSTAMP:20260406T161516
CREATED:20240922T150548Z
LAST-MODIFIED:20240922T150548Z
UID:10000440-1727557200-1727560800@customersuccess.network
SUMMARY:CSN Café - Lagos (Virtual) September 2024
DESCRIPTION:This cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry ☕️. \nThese cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights. \nWe look forward to seeing you there! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-lagos-virtual-september-2024
LOCATION:London\, London\, United Kingdom
GEO:51.5073509;-0.1277583
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20240926T183000
DTEND;TZID=Europe/Paris:20240926T203000
DTSTAMP:20260406T161516
CREATED:20240922T150138Z
LAST-MODIFIED:20240922T150224Z
UID:10000439-1727375400-1727382600@customersuccess.network
SUMMARY:CSN Café - Lyon (IN PERSON) September 2024
DESCRIPTION:This cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry ☕️. \nThese cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights. \nJoin us at CSN Café Lyon on Thursday\, 26 September\, 18:30 to 20:30\n \nOur special thanks to Conformitee\, the company that kindly accepted to host the CSN Café Lyon.\n \nWe look forward to seeing you there! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-lyon-in-person
LOCATION:Le Britannia\, 20\, Bvl. Eugène Deruelle\, Lyon\, France
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240926T160000
DTEND;TZID=Europe/London:20240926T180000
DTSTAMP:20260406T161516
CREATED:20240922T145602Z
LAST-MODIFIED:20240922T150248Z
UID:10000438-1727366400-1727373600@customersuccess.network
SUMMARY:CSN Café - London (IN PERSON) September 2024
DESCRIPTION:CSN Cafés are designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry. \nFirstly\, huge thanks to Tamara Brezovsky and Bazaarvoice Ltd who have very kindly offered to host the event at their office near Tottenham Court road. This event is in person on Thursday September 26th starting at 4pm. \nThis quarter we are delighted to be joined by Violaine Yziquel\, Co-Founder of CS Network.  We will also get to hear from Emmanuel Gerbier\, Sn. Director of Customer Success at Bazaarvoice\, Ed Sowden\, Director of Customer Success at Splunk and Kerry Meehan\, Value Management at Bazaarvoice. \nProgramme for the evening is as follows: \n\nValue Realisation and Customer Success at Splunk – Ed Sowden\, Director of Customer Success\, Splunk\n\n\nFireside chat hosted by Tamara Brezovszky with guests Violaine Yziquel\, Co-Founder of CSN\, Emmanual Gerbier\, Senior Director of Customer Success at Bazaarvoice\, Ed Sowden\, Director of Customer Success at Splunk and Kerry Meehan\, Value Engineer at Bazaarvoice\n\nAfter the discussions we will have time for networking. We are excited to bring together a group of current and aspiring Customer Success professionals. \nWe look forward to seeing you there! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here. \nWant to learn more about Bazaarvoice and Splunk? Check out their websites here: www.bazaarvoice.com and www.splunk.com \nLocation \nBazaarvoice Ltd\, 3rd Floor\, 1 Newman St\, London\, W1T 1PB
URL:https://customersuccess.network/event/csn-cafe-london-in-person
LOCATION:London\, London\, United Kingdom
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240925T140000
DTEND;TZID=Europe/London:20240925T150000
DTSTAMP:20260406T161516
CREATED:20240922T145321Z
LAST-MODIFIED:20240922T145321Z
UID:10000437-1727272800-1727276400@customersuccess.network
SUMMARY:CSN Café Birmingham (Virtual) September 2024
DESCRIPTION:This cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry ☕️. \nThese cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights. \nWe will be focusing on Value Realisation and how you can help customers understand the ROI of the solution or product you work on. \nWe look forward to seeing you there! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-birmingham-virtual-september-2024
LOCATION:Birmingham\, United Kingdom
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BEGIN:VEVENT
DTSTART;TZID=Europe/Zurich:20240924T183000
DTEND;TZID=Europe/Zurich:20240924T200000
DTSTAMP:20260406T161516
CREATED:20240922T144844Z
LAST-MODIFIED:20240922T145409Z
UID:10000436-1727202600-1727208000@customersuccess.network
SUMMARY:CSN Café Zurich September 2024
DESCRIPTION:This cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry ☕️. \nThese cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights. \nJoin us on 24.9 at 18h30\, at Simplon Bar & Restaurant\, Schützengasse 16\, 8001 Zürich https://maps.app.goo.gl/dR9n6on4ACB2dHMX9 \nWe look forward to seeing you there! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-zurich-september-2024
LOCATION:Zurich\, Switzerland
GEO:46.818188;8.227512
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240912T080000
DTEND;TZID=Europe/London:20240912T180000
DTSTAMP:20260406T161516
CREATED:20240909T102507Z
LAST-MODIFIED:20240909T102805Z
UID:10000435-1726128000-1726164000@customersuccess.network
SUMMARY:TCC Dublin 2024
DESCRIPTION:The theme is Building New Operating Models for Customer Success. Expect to challenge the status quo in customer success as we think and plan for the future. There will be an emphasis on using AI to improve outcomes – either through automation or improved and better quality insights. There will be engaging panels and keynote sessions as well as interactive workshops exploring: \n\n\n“Is Customer Success Dead” – Why do we keep hearing this \n\n\nHow to build Operating Models to support a more scalable post-sales lifecycle \n\n\nComplexity in CS – how do we stay true to the mission of simplification
URL:https://customersuccess.network/event/9911
LOCATION:Dublin\, The Morrison Hotel\, Dublin\, Ireland
ORGANIZER;CN="Customer Success Network":MAILTO:founders@customersuccess.network
GEO:55.378051;-3.435973
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Dublin The Morrison Hotel Dublin Ireland;X-APPLE-RADIUS=500;X-TITLE=The Morrison Hotel:geo:-3.435973,55.378051
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240702T170000
DTEND;TZID=Europe/London:20240702T180000
DTSTAMP:20260406T161516
CREATED:20230906T145447Z
LAST-MODIFIED:20230906T145447Z
UID:10000328-1719939600-1719943200@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-10
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240604T170000
DTEND;TZID=Europe/London:20240604T180000
DTSTAMP:20260406T161516
CREATED:20230906T145445Z
LAST-MODIFIED:20230906T145445Z
UID:10000326-1717520400-1717524000@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-9
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20240528T183000
DTEND;TZID=Europe/Paris:20240528T210000
DTSTAMP:20260406T161516
CREATED:20240522T145222Z
LAST-MODIFIED:20240522T145222Z
UID:10000434-1716921000-1716930000@customersuccess.network
SUMMARY:CSN Cafe Bordeaux
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.  \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-bordeaux-7
LOCATION:Bordeaux\, Bordeaux\, Gironde\, France
CATEGORIES:Customer Success Cafe
GEO:44.8416106;-0.5810938
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240507T170000
DTEND;TZID=Europe/London:20240507T180000
DTSTAMP:20260406T161516
CREATED:20230906T145444Z
LAST-MODIFIED:20230906T145444Z
UID:10000324-1715101200-1715104800@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-8
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240423T183000
DTEND;TZID=Europe/London:20240423T210000
DTSTAMP:20260406T161516
CREATED:20240410T145331Z
LAST-MODIFIED:20240410T145331Z
UID:10000433-1713897000-1713906000@customersuccess.network
SUMMARY:CSN Café Bordeaux - KPI satisfaction client\, lesquels choisir
DESCRIPTION:On se retrouve pour échanger ensemble autour du thème : “KPI satisfaction client\, lesquels choisir ?” dans la bonne humeur.\n\n\nNous allons pouvoir échanger avec pleins de CSM passionés sur la thématique des KPI liés à la satisfaction client pour partager ensemble leurs perspectives\, leurs meilleures pratiques et leurs études de cas.  \nLes participants auront l’occasion d’explorer en profondeur les différents aspects de la satisfaction client\, de la sélection des KPIs à leur mise en œuvre efficace. \nDans un monde où la satisfaction client est devenue un pilier fondamental de la réussite commerciale\, il est crucial de choisir avec soin les KPIs les plus pertinents pour mesurer et améliorer cette dimension essentielle. \npour partager leurs perspectives\, leurs meilleures pratiques et leurs études de cas. Les participants auront l’occasion d’explorer en profondeur les différents aspects de la satisfaction client\, de la sélection des KPIs à leur mise en œuvre efficace. \nAlors n’attendez plus et inscrivez vous !
URL:https://customersuccess.network/event/csn-cafe-bordeaux-kpi-satisfaction-client-lesquels-choisir
LOCATION:Madrid
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2024/04/9714_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240402T170000
DTEND;TZID=Europe/London:20240402T180000
DTSTAMP:20260406T161516
CREATED:20230906T145442Z
LAST-MODIFIED:20230906T145442Z
UID:10000322-1712077200-1712080800@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-7
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20240328T183000
DTEND;TZID=Europe/Paris:20240328T200000
DTSTAMP:20260406T161516
CREATED:20240306T145219Z
LAST-MODIFIED:20240306T145219Z
UID:10000432-1711650600-1711656000@customersuccess.network
SUMMARY:CSN Cafe Bordeaux
DESCRIPTION:Nous vous proposons une café informel pour échanger ensemble sur vos problématiques et vos questions pour trouver des réponses !\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-bordeaux-6
LOCATION:7 Pl. Puy Paulin\, 7 Place Puy Paulin\, 33000 Bordeaux\, Bordeaux\, 33000\, FR
CATEGORIES:Customer Success Cafe
GEO:44.8413158;-0.5762136
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=7 Pl. Puy Paulin 7 Place Puy Paulin 33000 Bordeaux Bordeaux 33000 FR;X-APPLE-RADIUS=500;X-TITLE=7 Place Puy Paulin\, 33000 Bordeaux:geo:-0.5762136,44.8413158
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240305T170000
DTEND;TZID=Europe/London:20240305T180000
DTSTAMP:20260406T161516
CREATED:20230906T145440Z
LAST-MODIFIED:20230906T145440Z
UID:10000420-1709658000-1709661600@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-6
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20240229T183000
DTEND;TZID=Europe/Paris:20240229T200000
DTSTAMP:20260406T161516
CREATED:20240214T145223Z
LAST-MODIFIED:20240214T145223Z
UID:10000431-1709231400-1709236800@customersuccess.network
SUMMARY:CSN Cafe Bordeaux
DESCRIPTION:Nous vous proposons une café informel en visio pour échanger ensemble sur vos problématiques et vos questions pour trouver des réponses !\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-bordeaux-5
LOCATION:BACKYARD – Brique House\, 40 Allées d'Orléans\, 33000 Bordeaux\, Bordeaux\, 33000\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/10/9478_image.png
GEO:44.8436309;-0.5737367
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=BACKYARD – Brique House 40 Allées d'Orléans 33000 Bordeaux Bordeaux 33000 FR;X-APPLE-RADIUS=500;X-TITLE=40 Allées d'Orléans\, 33000 Bordeaux:geo:-0.5737367,44.8436309
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240206T170000
DTEND;TZID=Europe/London:20240206T180000
DTSTAMP:20260406T161516
CREATED:20230906T145439Z
LAST-MODIFIED:20230906T145439Z
UID:10000419-1707238800-1707242400@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-5
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240125T183000
DTEND;TZID=Europe/London:20240125T193000
DTSTAMP:20260406T161516
CREATED:20240117T145236Z
LAST-MODIFIED:20240117T145236Z
UID:10000430-1706207400-1706211000@customersuccess.network
SUMMARY:CSN Cafe Bordeaux
DESCRIPTION:Nous vous proposons une café informel en visio pour échanger ensemble sur vos problématiques et vos questions pour trouver des réponses !\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-bordeaux-4
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/10/9478_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20240118T170000
DTEND;TZID=Europe/Helsinki:20240118T190000
DTSTAMP:20260406T161516
CREATED:20240103T145224Z
LAST-MODIFIED:20240103T145224Z
UID:10000428-1705597200-1705604400@customersuccess.network
SUMMARY:Customer Success Cafe Helsinki: Onboarding\, best practices
DESCRIPTION:Tom Fitch\, CS director from Supermetrics\, his vision for the  best practices in onboarding\n\n\nHi guys\, please join us for our next Customer Success Cafe Helsinki\, this time hosted at the Aiven. \n🌟 Event Highlights: \n🔸 Theme: Onboarding: best practices \n🔸 Date: January 18\, Thursday \n🔸 Time: 17:00 \n📍 Location: Aiven\, Antinkatu 1\, 6th floor\, Helsinki \nAt this exclusive event\, we invited Tom\, CS director from Supermetrics\, as a guest speaker\, to share his vision for the best\, smooth and efficient Onboarding! Please be ready to make notes\, we definitely will get a lot of insights 🙂 Vanessa will highlight how they make Onboarding at Aiven 💪 Similar to last time\, we prepare Quizzes and Round tables for you\, so\, we guarantee good talks with like-minded professionals! \n📝 Don’t forget to RSVP and block your calendar. \nLooking forward to seeing you all there\, let’s rock 🔥  \n#network #customersuccess #CustomerSuccessCafé#helsinki
URL:https://customersuccess.network/event/customer-success-cafe-helsinki-onboarding-best-practices
LOCATION:Antinkatu 1\, 1 Antinkatu\, 00100 Helsinki\, Helsinki\, 00100\, FI
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2024/01/9591_image.png
GEO:60.1704502;24.9315807
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Antinkatu 1 1 Antinkatu 00100 Helsinki Helsinki 00100 FI;X-APPLE-RADIUS=500;X-TITLE=1 Antinkatu\, 00100 Helsinki:geo:24.9315807,60.1704502
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240110T140000
DTEND;TZID=Europe/London:20240110T150000
DTSTAMP:20260406T161516
CREATED:20231129T145228Z
LAST-MODIFIED:20231129T145228Z
UID:10000429-1704895200-1704898800@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis online Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices. \nEach month we pick a couple of topics of interest and discuss together. If you’re struggling with a customer success conundrum\, come and ask the group for help! \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself. \nYour host\, \nMichelle Garnham \nFounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation-11
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/10/9497_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20240102T170000
DTEND;TZID=Europe/London:20240102T180000
DTSTAMP:20260406T161516
CREATED:20230906T145438Z
LAST-MODIFIED:20230906T145438Z
UID:10000418-1704214800-1704218400@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-4
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231206T140000
DTEND;TZID=Europe/London:20231206T150000
DTSTAMP:20260406T161516
CREATED:20231129T145225Z
LAST-MODIFIED:20231129T145225Z
UID:10000427-1701871200-1701874800@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis online Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices. \nEach month we pick a couple of topics of interest and discuss together. If you’re struggling with a customer success conundrum\, come and ask the group for help! \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself. \nYour host\, \nMichelle Garnham \nFounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation-10
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/03/9045_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231205T170000
DTEND;TZID=Europe/London:20231205T180000
DTSTAMP:20260406T161516
CREATED:20230906T145436Z
LAST-MODIFIED:20230906T145436Z
UID:10000417-1701795600-1701799200@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network-3
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9405_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231128T163000
DTEND;TZID=Europe/London:20231128T183000
DTSTAMP:20260406T161516
CREATED:20231025T145247Z
LAST-MODIFIED:20231025T145247Z
UID:10000425-1701189000-1701196200@customersuccess.network
SUMMARY:IN PERSON CSN Cafe London\, Customer Success Conversation Meetup
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet up  and share experience & knowledge.\n\n\nDue to the amazing turn out and success of the last IN PERSON Cafe\, we are going to squeeze one more in before the end of the year! \n \nPlease note\, this is a self funded event so you will need to purchase your own refreshments\n \n \nThe Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a beverage of their choice.\n \n \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.\n \n \nWe encourage you to sign up early to guarantee your place.\n \n \nPlease order tickets only for yourself.\n \n \nYour hosts\,\n \n \nMichelle Garnham\n \n \nFounder of Ellacott Consulting and The Customer Success Conversation series\n \n \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/in-person-csn-cafe-london-customer-success-conversation-meetup
LOCATION:Madrid
CATEGORIES:Customer Success Cafe
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DTSTART;TZID=Europe/Paris:20231123T183000
DTEND;TZID=Europe/Paris:20231123T210000
DTSTAMP:20260406T161516
CREATED:20231011T145245Z
LAST-MODIFIED:20231011T145245Z
UID:10000421-1700764200-1700773200@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus.  \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-21
LOCATION:Vous serez bientôt informé.e.s.\, Vous serez bientôt informé.e.s.\, 69000 Lyon\, Lyon\, 69000\, FR
CATEGORIES:Customer Success Cafe
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