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UID:10000334-1643272200-1643275800@customersuccess.network
SUMMARY:Encuentro digital Customer Success Madrid
DESCRIPTION:Encuentro mensual informal de Customer Success Managers de cualquier nivel para conectar de forma virtual y compartir retos con un café.\n\n\nEl evento será en español \nEste encuentro está diseñado para que profesionales de Customer Success de cualquier nivel puedan conocerse y compartir retos y mejores prácticas de forma virtual con un café. \nEstos eventos son una gran oportunidad para aumentar tu red de contactos profesionales así como para crear una comunidad en la que compartir ideas y aprendizajes de la industria. Además\, cada dos meses tendremos un tema destacado sobre el que discutir y aprender.  \nSin duda es un encuentro imprescindible para todos los Customer Success Managers. ¡Te esperamos con muchas ganas! \n \nEste evento está organizado por miembros de la comunidad Customer Success Network. Si no la conoces\, te recomiendo que le eches un vistazo aquí y te unas pinchando aquí. 
URL:https://customersuccess.network/event/encuentro-digital-customer-success-madrid-5
CATEGORIES:Customer Success Cafe
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DTSTART;TZID=Europe/London:20211216T083000
DTEND;TZID=Europe/London:20211216T093000
DTSTAMP:20260407T141053
CREATED:20211208T145245Z
LAST-MODIFIED:20211215T145226Z
UID:10000330-1639643400-1639647000@customersuccess.network
SUMMARY:Encuentro digital Customer Success Madrid
DESCRIPTION:Encuentro mensual informal de Customer Success Managers de cualquier nivel para conectar de forma virtual y compartir retos con un café.\n\n\nEl evento será en español \nEste encuentro está diseñado para que profesionales de Customer Success de cualquier nivel puedan conocerse y compartir retos y mejores prácticas de forma virtual con un café. \nEstos eventos son una gran oportunidad para aumentar tu red de contactos profesionales así como para crear una comunidad en la que compartir ideas y aprendizajes de la industria. Además\, cada dos meses tendremos un tema destacado sobre el que discutir y aprender.  \nSin duda es un encuentro imprescindible para todos los Customer Success Managers. ¡Te esperamos con muchas ganas! \n \nEste evento está organizado por miembros de la comunidad Customer Success Network. Si no la conoces\, te recomiendo que le eches un vistazo aquí y te unas pinchando aquí. 
URL:https://customersuccess.network/event/encuentro-digital-customer-success-madrid-4
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/12/7474_image.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211215T080000
DTEND;TZID=Europe/London:20211215T090000
DTSTAMP:20260407T141053
CREATED:20211208T145238Z
LAST-MODIFIED:20211215T145224Z
UID:10000237-1639555200-1639558800@customersuccess.network
SUMMARY:CSN Cafe London
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet  and discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-3
LOCATION:The Hoxton\, Holborn\, 199-206 High Holborn\, London\, WC1V 7BD\, London\, WC1V 7BD\, GB
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211213T180000
DTEND;TZID=Europe/London:20211213T203000
DTSTAMP:20260407T141053
CREATED:20211208T145231Z
LAST-MODIFIED:20211208T145231Z
UID:10000236-1639418400-1639427400@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-lyon-3
LOCATION:H7\, 70 Quai Perrache\, 69002 Lyon\, Lyon\, 69002\, FR
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211130T090000
DTEND;TZID=Europe/London:20211130T100000
DTSTAMP:20260407T141053
CREATED:20211103T145556Z
LAST-MODIFIED:20211124T145321Z
UID:10000233-1638262800-1638266400@customersuccess.network
SUMMARY:How to avoid leadership red flags when facing organisation changes?
DESCRIPTION:Join our panel discussion with two industry experts to understand how to avoid leadership red flags when facing organisation changes.\n\n\nABOUT THE EVENT  \n\nKatariina Juvonen’s  Linkedin profile\nLiam Smees’s Linkedin profile\n\nAt the end of the interview\, you will also have the opportunity to ask questions to our experts during a live Q&A in Slido.  \nJoin us on November 30th to get best practices\, as well as dos and don’ts about how to avoid leadership red flags when facing organisation changes \nJoin our community here.  \nAlready in the community? Join the conversation in our Workplace CS Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/how-to-avoid-leadership-red-flags-when-facing-organisation-changes
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/11/7409_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211126T090000
DTEND;TZID=Europe/London:20211126T120000
DTSTAMP:20260407T141053
CREATED:20211110T145352Z
LAST-MODIFIED:20211124T145319Z
UID:10000234-1637917200-1637928000@customersuccess.network
SUMMARY:Digital CSN Cafe - Ireland
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet virtually and share experience & knowledge  over a coffee.\n\n\nDigital Customer Success Cafe Ireland \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa  ☕ \nThis month we are going to discuss the interesting topic of Customer Success Tools and Tooling. \nWorking in CS from another country? Come join us too. We’re looking forward to hearing about your experience and thoughts on the topic! \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe are restricting\, however\, the attendance to a maximum of 35 attendees\, so everyone has a chance to speak during the meeting. We encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nZoom details will be sent ahead of the session. See you online! \nYour hosts\, \nSally Donaldson\, Marta Hidouk and Brian Cronin \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/digital-csn-cafe-ireland
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/11/7425_image.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211125T170000
DTEND;TZID=Europe/London:20211125T180000
DTSTAMP:20260407T141053
CREATED:20211103T145549Z
LAST-MODIFIED:20211124T145317Z
UID:10000232-1637859600-1637863200@customersuccess.network
SUMMARY:CSN Cafe Oslo
DESCRIPTION:CSN (Oslo) meetup\n\n\nAn informal catch up for Customer Success professionals of all levels to meet and discuss challenges over coffee.  \nAbout this event\nThis cafe is designed for Customer Success professionals of all levels to meet\, discuss challenges and share best practices in the industry.  \nThe theme for this month’s cafe is the relationship between CS and Sales! We’ll be discussing: \n\nSales and CS handoff best practices\nCreating an effective feedback loop\nManaging renewals and upsells\n\nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-oslo-4
LOCATION:Vev HQ\, 8 Torggata\, 0181 Sentrum\, Sentrum\, 0181\, NO
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211125T083000
DTEND;TZID=Europe/London:20211125T093000
DTSTAMP:20260407T141053
CREATED:20211124T145307Z
LAST-MODIFIED:20211124T145307Z
UID:10000235-1637829000-1637832600@customersuccess.network
SUMMARY:Digital CSN Cafe Manchester
DESCRIPTION:Digital Customer Success Cafe Manchester\n\n\nWe are proud to be launching and hosting  a range Digital Manchester Customer Success Cafes for 2021 ? ? ?.  \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa ☕️ \nThese Cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nThis is not to be missed for any Customer Success Professionals in the North West and we will be running the Cafe’s on a monthly rolling basis.  \nWe meet virtually on the last Thursday of every month and our yearly schedule is as follow: \n\nThursday\, 25 November 2021⋅8:30 – 9:30am\n\nPlease sign up and get in contact if you have any questions.  \nSee you there.  \nAlex & Elena \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/digital-csn-cafe-manchester-9
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/11/7446_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211123T080000
DTEND;TZID=Europe/London:20211123T090000
DTSTAMP:20260407T141053
CREATED:20211103T145536Z
LAST-MODIFIED:20211117T145302Z
UID:10000231-1637654400-1637658000@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-lyon-2
LOCATION:ESKER\, 113 boulevard Stalingrad\, 69006 Lyon\, Lyon\, 69006\, FR
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211118T083000
DTEND;TZID=Europe/London:20211118T093000
DTSTAMP:20260407T141053
CREATED:20211027T145246Z
LAST-MODIFIED:20211117T145257Z
UID:10000229-1637224200-1637227800@customersuccess.network
SUMMARY:Encuentro digital Customer Success Madrid
DESCRIPTION:Encuentro mensual informal de Customer Success Managers de cualquier nivel para conectar de forma virtual y compartir retos con un café.\n\n\nEl evento será en español \nEste encuentro está diseñado para que profesionales de Customer Success de cualquier nivel puedan conocerse y compartir retos y mejores prácticas de forma virtual con un café. \nEstos eventos son una gran oportunidad para aumentar tu red de contactos profesionales así como para crear una comunidad en la que compartir ideas y aprendizajes de la industria. Además\, cada dos meses tendremos un tema destacado sobre el que discutir y aprender.  \nSin duda es un encuentro imprescindible para todos los Customer Success Managers. ¡Te esperamos con muchas ganas! \n \nEste evento está organizado por miembros de la comunidad Customer Success Network. Si no la conoces\, te recomiendo que le eches un vistazo aquí y te unas pinchando aquí. 
URL:https://customersuccess.network/event/encuentro-digital-customer-success-madrid-3
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/10/7300_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211117T080000
DTEND;TZID=Europe/London:20211117T090000
DTSTAMP:20260407T141053
CREATED:20211103T145523Z
LAST-MODIFIED:20211110T145341Z
UID:10000230-1637136000-1637139600@customersuccess.network
SUMMARY:CSN Cafe London
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-2
LOCATION:The Hoxton\, Holborn\, 199-206 High Holborn\, London\, WC1V 7BD\, London\, WC1V 7BD\, GB
CATEGORIES:Customer Success Cafe
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GEO:51.5171542;-0.1221982
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Hoxton Holborn 199-206 High Holborn London WC1V 7BD London WC1V 7BD GB;X-APPLE-RADIUS=500;X-TITLE=199-206 High Holborn\, London\, WC1V 7BD:geo:-0.1221982,51.5171542
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211101T103000
DTEND;TZID=Europe/London:20211101T111500
DTSTAMP:20260407T141053
CREATED:20211006T145614Z
LAST-MODIFIED:20211027T145244Z
UID:10000327-1635762600-1635765300@customersuccess.network
SUMMARY:Coaching Strategies to Accelerate your Career: CSN Masterclass
DESCRIPTION:Join the CSN Master Class  to learn more with guest and Angie Vaux.\n\n\nDuring this Master Class\, guest Angie Vaux\, Founder and CEO of Women in Tech\, will share insights and experiences on proven coaching strategies and frameworks. \nAngie will take you through the famous coaching GROW Model and how to find your authentic values. Become an esteemed leader and coach you and your team to success with this simple but effective framework and approach. Angie will answer any questions you may have during a live Q&A.  \nAngie is the Founder of the hugely successful Women in Tech forum and was recently awarded one of the Top 10 Most Impactful Women in Tech 2021. She is a renowned  Executive Performance & Mindfulness Coach. \nWomen in Tech has more than 5\,000 members in their community including Adobe\, Slack\, G2\, Seeblue Marketing\, SAP\, Facebook\, nudge\, Box and Okta.  \nPrior to founding the Women in Tech forum\, Angie held a stellar 20-year career in the tech industry holding global and regional leadership positions for world-leading organisations including SÃP\, TripAdvisor and Mimecast. \nWhat will you get from this Master Class:  \n– Interactive presentation of proven coaching techniques and the GROW model \n– Practical advice\, real life experiences with a hands on coaching exercise  \n– Live Q&A session  \nJoin our community here.   \nAlready in the community? Join the Workplace CSM group.
URL:https://customersuccess.network/event/coaching-strategies-to-accelerate-your-career-csn-masterclass
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2021/10/7265_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211028T083000
DTEND;TZID=Europe/London:20211028T093000
DTSTAMP:20260407T141053
CREATED:20211006T145604Z
LAST-MODIFIED:20211027T145242Z
UID:10000325-1635409800-1635413400@customersuccess.network
SUMMARY:Digital CSN Cafe Manchester
DESCRIPTION:Digital Customer Success Cafe Manchester\n\n\nWe are proud to be launching and hosting  a range Digital Manchester Customer Success Cafes for 2021 ? ? ?.  \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa ☕️ \nThese Cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nThis is not to be missed for any Customer Success Professionals in the North West and we will be running the Cafe’s on a monthly rolling basis.  \nWe meet virtually on the last Thursday of every month and our yearly schedule is as follow: \n\nThursday\, 28 October 2021⋅8:30 – 9:30am\nThursday\, 25 November 2021⋅8:30 – 9:30am\n\nPlease sign up and get in contact if you have any questions.  \nSee you there.  \nAlex & Elena \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/digital-csn-cafe-manchester-8
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/10/7263_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211021T083000
DTEND;TZID=Europe/London:20211021T093000
DTSTAMP:20260407T141053
CREATED:20211020T145301Z
LAST-MODIFIED:20211020T145301Z
UID:10000228-1634805000-1634808600@customersuccess.network
SUMMARY:Encuentro digital Customer Success Madrid
DESCRIPTION:Encuentro mensual informal de Customer Success Managers de cualquier nivel para conectar de forma virtual y compartir retos con un café.\n\n\nEl evento será en español \nEste encuentro está diseñado para que profesionales de Customer Success de cualquier nivel puedan conocerse y compartir retos y mejores prácticas de forma virtual con un café. \nEstos eventos son una gran oportunidad para aumentar tu red de contactos profesionales así como para crear una comunidad en la que compartir ideas y aprendizajes de la industria. Además\, cada dos meses tendremos un tema destacado sobre el que discutir y aprender.  \nSin duda es un encuentro imprescindible para todos los Customer Success Managers. ¡Te esperamos con muchas ganas! \n \nEste evento está organizado por miembros de la comunidad Customer Success Network. Si no la conoces\, te recomiendo que le eches un vistazo aquí y te unas pinchando aquí. 
URL:https://customersuccess.network/event/encuentro-digital-customer-success-madrid-2
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/10/7290_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211020T150000
DTEND;TZID=Europe/London:20211020T160000
DTSTAMP:20260407T141053
CREATED:20210922T145428Z
LAST-MODIFIED:20211013T145429Z
UID:10000320-1634742000-1634745600@customersuccess.network
SUMMARY:CSN Cafe SEA
DESCRIPTION:An informal catch-up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nDigital Customer Success Cafe SEA \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa  ☕ \nThis month we are going to discuss Culture & Leadership led by our very own Niki Clarke-Crossman – Director of Customer Success\, APAC at Datadog.  \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWorking in CS from another country? Come join us too. We’re looking forward to hearing about your experience and thoughts on the topic! \nWe are restricting\, however\, the attendance to a maximum of 35 attendees\, so everyone has a chance to speak during the meeting. We encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nZoom details will be sent ahead of the session. See you online! \nYour hosts\, \nShruthi Avadhani & Nausheen Khan \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-sea-3
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/09/7231_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211020T080000
DTEND;TZID=Europe/London:20211020T093000
DTSTAMP:20260407T141053
CREATED:20211006T145540Z
LAST-MODIFIED:20211013T145427Z
UID:10000323-1634716800-1634722200@customersuccess.network
SUMMARY:CSN Cafe London
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry  over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london
LOCATION:The Hoxton\, Holborn\, 199-206 High Holborn\, London\, WC1V 7BD\, London\, WC1V 7BD\, GB
CATEGORIES:Customer Success Cafe
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GEO:51.5171542;-0.1221982
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Hoxton Holborn 199-206 High Holborn London WC1V 7BD London WC1V 7BD GB;X-APPLE-RADIUS=500;X-TITLE=199-206 High Holborn\, London\, WC1V 7BD:geo:-0.1221982,51.5171542
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211013T183000
DTEND;TZID=Europe/London:20211013T210000
DTSTAMP:20260407T141053
CREATED:20210901T145509Z
LAST-MODIFIED:20211013T145422Z
UID:10000315-1634149800-1634158800@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-lyon
LOCATION:LES ASSEMBLEURS\, 12 Rue Mazenod\, 69003 Lyon\, Lyon\, 69003\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/09/7187_image.png
GEO:45.7583432;4.8420152
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=LES ASSEMBLEURS 12 Rue Mazenod 69003 Lyon Lyon 69003 FR;X-APPLE-RADIUS=500;X-TITLE=12 Rue Mazenod\, 69003 Lyon:geo:4.8420152,45.7583432
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20211008T090000
DTEND;TZID=Europe/London:20211008T100000
DTSTAMP:20260407T141053
CREATED:20210922T145440Z
LAST-MODIFIED:20211006T145530Z
UID:10000321-1633683600-1633687200@customersuccess.network
SUMMARY:CSN Cafe Ireland
DESCRIPTION:An informal catch-up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nDigital Customer Success Cafe Ireland \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa  ☕ \nThis month we are going to discuss building Customer ‘s Healthscore framework. \nWorking in CS from another country? Come join us too. We’re looking forward to hearing about your experience and thoughts on the topic! \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe are restricting\, however\, the attendance to a maximum of 35 attendees\, so everyone has a chance to speak during the meeting. We encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nZoom details will be sent ahead of the session. See you online! \nYour hosts\, \nMarta Hidouk\, Sally Donaldson and Brian Cronin \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-ireland-4
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/09/7233_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210930T083000
DTEND;TZID=Europe/London:20210930T093000
DTSTAMP:20260407T141053
CREATED:20210825T145438Z
LAST-MODIFIED:20210929T145425Z
UID:10000227-1632990600-1632994200@customersuccess.network
SUMMARY:Digital CSN Cafe Manchester
DESCRIPTION:Digital Customer Success Cafe Manchester\n\n\nWe are proud to be launching and hosting  a range Digital Manchester Customer Success Cafes for 2021 ? ? ?.  \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa ☕️ \nThese Cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nThis is not to be missed for any Customer Success Professionals in the North West and we will be running the Cafe’s on a monthly rolling basis.  \nWe meet virtually on the last Thursday of every month and our yearly schedule is as follow: \n\nThursday\, 30 September 2021⋅8:30 – 9:30am\nThursday\, 28 October 2021⋅8:30 – 9:30am\nThursday\, 25 November 2021⋅8:30 – 9:30am\n\nPlease sign up and get in contact if you have any questions.  \nSee you there.  \nAlex & Elena \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/digital-csn-cafe-manchester-7
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/08/7177_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210923T150000
DTEND;TZID=Europe/London:20210923T160000
DTSTAMP:20260407T141053
CREATED:20210915T145403Z
LAST-MODIFIED:20210922T145423Z
UID:10000319-1632409200-1632412800@customersuccess.network
SUMMARY:CSN Cafe ANZ
DESCRIPTION:An informal monthly catch up for Customer Success professionals of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-anz-4
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/09/7218_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210923T090000
DTEND;TZID=Europe/London:20210923T100000
DTSTAMP:20260407T141053
CREATED:20210901T145528Z
LAST-MODIFIED:20210922T145419Z
UID:10000316-1632387600-1632391200@customersuccess.network
SUMMARY:CSN Breakfast: How to lead effectively in your first management role?
DESCRIPTION:Join our panel discussion with two CS experts to understand how to lead effectively in your first management role.\n\n\nABOUT THE EVENT  \n\nMarion Pierre’s Linkedin profile\nEzra Zimbler’s Linkedin profile\n\nAt the end of the interview\, you will also have the opportunity to ask questions to our experts during a live Q&A in Slido.  \nJoin us on September 23rd to get best practices\, as well as dos and don’ts about how to lead effectively in your first management role. \nJoin our community here.  \nAlready in the community? Join the conversation in our Workplace CS Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/csn-breakfast-how-to-lead-effectively-in-your-first-management-role
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/09/7189_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210923T080000
DTEND;TZID=Europe/London:20210923T090000
DTSTAMP:20260407T141053
CREATED:20210915T145342Z
LAST-MODIFIED:20210922T145417Z
UID:10000318-1632384000-1632387600@customersuccess.network
SUMMARY:CSN Cafe Oslo
DESCRIPTION:An informal catch up for Customer Success professionals of all levels to meet and discuss challenges over coffee.\n\n\nThis cafe is designed for Customer Success professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThe theme for this month’s cafe is CS and Product collaboration! \n\nHow do you submit feedback to your product team?\nHow do you close the loop  on implemented ideas with customers?\nHow do you share your roadmap?\nWhat about this collaboration do you wish worked better?\n\nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.  \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-oslo-3
LOCATION:Espresso House\, 2 Olav Vs gate\, 0166 Sentrum\, Sentrum\, 0166\, NO
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2021/09/7216_image.jpg
GEO:59.9142235;10.7331116
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Espresso House 2 Olav Vs gate 0166 Sentrum Sentrum 0166 NO;X-APPLE-RADIUS=500;X-TITLE=2 Olav Vs gate\, 0166 Sentrum:geo:10.7331116,59.9142235
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210916T083000
DTEND;TZID=Europe/London:20210916T093000
DTSTAMP:20260407T141053
CREATED:20210908T145303Z
LAST-MODIFIED:20210915T145338Z
UID:10000317-1631781000-1631784600@customersuccess.network
SUMMARY:Encuentro digital Customer Success Madrid
DESCRIPTION:Encuentro mensual informal de Customer Success Managers de cualquier nivel para conectar de forma virtual y compartir retos con un café.\n\n\nEl evento será en español \nEste encuentro está diseñado para que profesionales de Customer Success de cualquier nivel puedan conocerse y compartir retos y mejores prácticas de forma virtual con un café. \nEstos eventos son una gran oportunidad para aumentar tu red de contactos profesionales así como para crear una comunidad en la que compartir ideas y aprendizajes de la industria. Además\, cada dos meses tendremos un tema destacado sobre el que discutir y aprender.  \nSin duda es un encuentro imprescindible para todos los Customer Success Managers. ¡Te esperamos con muchas ganas! \n \nEste evento está organizado por miembros de la comunidad Customer Success Network. Si no la conoces\, te recomiendo que le eches un vistazo aquí y te unas pinchando aquí. 
URL:https://customersuccess.network/event/encuentro-digital-customer-success-madrid
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/09/7201_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210914T080000
DTEND;TZID=Europe/London:20210914T090000
DTSTAMP:20260407T141053
CREATED:20210811T145245Z
LAST-MODIFIED:20210908T145301Z
UID:10000225-1631606400-1631610000@customersuccess.network
SUMMARY:What is mentoring and why you need to be in a mentoring relationship?
DESCRIPTION:Great panel discussion with mentors and mentees around mentoring feedbacks & best practices\n\n\nFor that panel discussion we will interview mentors and mentes from the CSN Mentoring program. Get ready to hear their feedbacks on what to expect from a mentoring relationship !  \nAs mentors Tal Anish\, Ido Bar-Noam & Shirley Chapman will share with us their best practices to a fulfilling mentoring relationship  \nAs mentees\, Maressa Mills and Mike Batecko will share how joining the program helped her in their careers !
URL:https://customersuccess.network/event/what-is-mentoring-and-why-you-need-to-be-in-a-mentoring-relationship
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2021/08/7156_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210827T083000
DTEND;TZID=Europe/London:20210827T100000
DTSTAMP:20260407T141053
CREATED:20210721T145312Z
LAST-MODIFIED:20210825T145430Z
UID:10000223-1630053000-1630058400@customersuccess.network
SUMMARY:CSN Cafe Oxford
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your\n\n\nAn informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nSee you there – \nEmma & Graham \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/csn-cafe-oxford-3
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2021/07/7118_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210826T083000
DTEND;TZID=Europe/London:20210826T093000
DTSTAMP:20260407T141053
CREATED:20210825T145414Z
LAST-MODIFIED:20210825T145414Z
UID:10000226-1629966600-1629970200@customersuccess.network
SUMMARY:Digital CSN Cafe Manchester
DESCRIPTION:Digital Customer Success Cafe Manchester\n\n\nWe are proud to be launching and hosting  a range Digital Manchester Customer Success Cafes for 2021 ? ? ?.  \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa ☕️ \nThese Cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nThis is not to be missed for any Customer Success Professionals in the North West and we will be running the Cafe’s on a monthly rolling basis.  \nWe meet virtually on the last Thursday of every month and our yearly schedule is as follow: \n\nThursday\, 26 August 2021⋅8:30 – 9:30am\nThursday\, 30 September 2021⋅8:30 – 9:30am\nThursday\, 28 October 2021⋅8:30 – 9:30am\nThursday\, 25 November 2021⋅8:30 – 9:30am\n\nPlease sign up and get in contact if you have any questions.  \nSee you there.  \nAlex & Elena \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/digital-csn-cafe-manchester-6
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/08/7175_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210817T150000
DTEND;TZID=Europe/London:20210817T160000
DTSTAMP:20260407T141053
CREATED:20210804T145300Z
LAST-MODIFIED:20210811T145239Z
UID:10000224-1629212400-1629216000@customersuccess.network
SUMMARY:CSN Cafe ANZ
DESCRIPTION:An informal monthly catch up for Customer Success professionals of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-anz-3
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/08/7145_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210806T090000
DTEND;TZID=Europe/London:20210806T100000
DTSTAMP:20260407T141053
CREATED:20210721T145255Z
LAST-MODIFIED:20210804T145254Z
UID:10000222-1628240400-1628244000@customersuccess.network
SUMMARY:CSN Cafe Ireland
DESCRIPTION:An informal catch-up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nDigital Customer Success Cafe Ireland \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa  ☕ \nThis month we are going to discuss Customer Business Reviews.  \nWorking in CS from another country? Come join us too. We’re looking forward to hearing about your experience and thoughts on the topic! \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe are restricting\, however\, the attendance to a maximum of 35 attendees\, so everyone has a chance to speak during the meeting. We encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nZoom details will be sent ahead of the session. See you online! \nYour hosts\, \nMarta Hidouk and Sally Donaldson \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-ireland-3
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/07/7116_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210729T083000
DTEND;TZID=Europe/London:20210729T093000
DTSTAMP:20260407T141053
CREATED:20210707T145344Z
LAST-MODIFIED:20210728T145433Z
UID:10000221-1627547400-1627551000@customersuccess.network
SUMMARY:Digital CSN Cafe Manchester
DESCRIPTION:Digital Customer Success Cafe Manchester\n\n\nWe are proud to be launching and hosting  a range Digital Manchester Customer Success Cafes for 2021 ? ? ?.  \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa ☕️ \nThese Cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nThis is not to be missed for any Customer Success Professionals in the North West and we will be running the Cafe’s on a monthly rolling basis.  \nWe meet virtually on the last Thursday of every month and our yearly schedule is as follow: \n\nThursday\, 29 July 2021⋅8:30 – 9:30am\nThursday\, 26 August 2021⋅8:30 – 9:30am\nThursday\, 30 September 2021⋅8:30 – 9:30am\nThursday\, 28 October 2021⋅8:30 – 9:30am\nThursday\, 25 November 2021⋅8:30 – 9:30am\n\nPlease sign up and get in contact if you have any questions.  \nSee you there.  \nAlex & Elena \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/digital-csn-cafe-manchester-5
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/07/7092_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20210721T090000
DTEND;TZID=Europe/London:20210721T100000
DTSTAMP:20260407T141053
CREATED:20210630T145337Z
LAST-MODIFIED:20210714T145343Z
UID:10000218-1626858000-1626861600@customersuccess.network
SUMMARY:Drive Revenue Growth through Customer Touchpoints
DESCRIPTION:Join the CSN Master Class to learn more with guest\, Heather Thompson: a unique opportunity to deep dive into this topic with a CS expert!\n\n\nDuring this Master Class\, Heather Thompson\, Manager\, Partner & Customer Success UKI @ Hubspot\, will review/present/go through strategies on how to effectively Drive Revenue Growth through Customer Touchpoints. \nA seasoned Customer Success Leader\, Heather has been involved in customer success  for over 8 years in both North America and Europe. She is currently empowering a team of channel consultants and customer success managers in the UKI Small Business segment at Hubspot.  \nShe has been shortlisted as one of the Top 15 managers globally for revenue retention. \nHeather will share insights from her starting ground as a customer success manager right up to her experience as an accomplished customer success leader in a global SaaS organisationon.
URL:https://customersuccess.network/event/drive-revenue-growth-through-customer-touchpoints
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2021/06/7071_image.png
END:VEVENT
END:VCALENDAR