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DTSTART;TZID=Europe/London:20201218T083000
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CREATED:20201125T145403Z
LAST-MODIFIED:20201216T145454Z
UID:10000263-1608280200-1608285600@customersuccess.network
SUMMARY:Digital Customer Success Cafe Oxford
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your\n\n\n\nAn informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nSee you there – \nEmma & Graham \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/digital-customer-success-cafe-oxford
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201217T080000
DTEND;TZID=Europe/London:20201217T090000
DTSTAMP:20260409T222826
CREATED:20201125T145354Z
LAST-MODIFIED:20201216T145451Z
UID:10000261-1608192000-1608195600@customersuccess.network
SUMMARY:Customer Success Cafe London West 2020
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows.\nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up.\nWe meet ONLINE for the foreseeable future: \nJoin Microsoft Teams Meeting \nIf you can’t join online\, here are alternative methods of commecting:\n+44 20 3443 9758   United Kingdom\, London (Toll) \nConference ID: 712 901 361# \nLocal numbers | Reset PIN | Learn more about Teams | Meeting options \n“See” you there –\nRashmee & Adam\nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-2020
LOCATION:Microsoft Teams!\, GB
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201209T090000
DTEND;TZID=Europe/London:20201209T100000
DTSTAMP:20260409T222826
CREATED:20201125T145325Z
LAST-MODIFIED:20201202T145256Z
UID:10000259-1607504400-1607508000@customersuccess.network
SUMMARY:Digital Success Breakfast: how to build customer health scores?
DESCRIPTION:Join the last Digital Success Breakfast of the season\, brought by The Customer Success Network\, to deep dive into customer health scores. \n\n\n\nWhether you are working in a large organization or in a small start-up\, tracking your customers health is key to your success. Customer health scores help you in particular to prioritize your accounts\, manage your time effectively and predict churn.  \nDavid Jessup\,  Associate Director of Customer Success at Sprinklr\, and Shachar Avrahami\, Product Manager at EverAfter AI\, will join this panel to share their experience as well as best practices. David will talk us through how the CS team at Sprinklr tracks key metrics to manage Enterprise accounts.  Shachar will explain to us how to move from a ‘sentiment’ model to a more predictive\, data driven approach and how he has built and monitored a predictive customer health model at Verbit.  \nAt the end of the interview\, you will also have the opportunity to ask questions to our experts.  \nLooking forward to it!   \nJoin our community here.  \nThis event is brought to you by members of the Customer Success Network.
URL:https://customersuccess.network/event/digital-success-breakfast-how-to-build-customer-health-scores
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201204T080000
DTEND;TZID=Europe/London:20201204T093000
DTSTAMP:20260409T222826
CREATED:20201125T145316Z
LAST-MODIFIED:20201202T145253Z
UID:10000257-1607068800-1607074200@customersuccess.network
SUMMARY:Digital Customer Success Cafe Dublin
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. \n\n\n\nPlease join us for a 90 minute discussion on the topic of Healthscores. We’d like to hear your best practices\, platforms and tools of measurement and lessons you have learned along the way. \nWe are restricting the attendance to a maximum of 35 attendees so sign up early to guarantee your place. Zoom invite will be sent to all registered attendees Thursday\, Dec 3rd. Look forward to speaking to you then.  \nWorking in CS from another city? Come join us too. \nLimited tickets for our virtual setting\, to give everyone the opportunity to chat and give feedback. Please order tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nZoom details will be sent ahead of the session. See you online!  \nGrace \nGrace Fuller\, Dublin\, Customer Success Network Ireland & Nitro \nJoin our community here or learn more about us here.  \nAlready in the community? Join the Workplace CSM – Ireland Group \nThis event is brought to you by members of Customer Success Network
URL:https://customersuccess.network/event/digital-customer-success-cafe-dublin
CATEGORIES:Customer Success Cafe
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DTSTART;TZID=Europe/London:20201203T080000
DTEND;TZID=Europe/London:20201203T090000
DTSTAMP:20260409T222826
CREATED:20201125T145307Z
LAST-MODIFIED:20201202T145250Z
UID:10000255-1606982400-1606986000@customersuccess.network
SUMMARY:Café digital Lyon - Décembre 2020
DESCRIPTION:Customer Success Café Lyon – en ligne\n\n\n\nL’équipe vous propose un  café en ligne pour continuer à échanger sur nos sujets chauds \nNous vous enverrons le lien vers un Google Meet la veille de l’évènement.
URL:https://customersuccess.network/event/cafe-digital-lyon-decembre-2020
LOCATION:Lyon\, Lyon\, France
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201126T083000
DTEND;TZID=Europe/London:20201126T093000
DTSTAMP:20260409T222826
CREATED:20201125T145252Z
LAST-MODIFIED:20201125T145252Z
UID:10000253-1606379400-1606383000@customersuccess.network
SUMMARY:Digital Customer Success Cafe Manchester
DESCRIPTION:Digital Customer Success Cafe Manchester\n\n\n\nWe are proud to be launching and hosting the fifth Digital Manchester Customer Success Cafe ? ? \nThis Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in the morning virtually over a cuppa ☕️ \nThese Cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nThis is not to be missed for any Customer Success Professionals in the North West and we will be running the Cafe’s on a monthly rolling basis.  \nPlease sign up and get in contact if you have any questions.  \nSee you there.  \nAlex & Elena \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/digital-customer-success-cafe-manchester
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2020/11/6294_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201119T080000
DTEND;TZID=Europe/London:20201119T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000251-1605772800-1605778200@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-11-19
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20201015T080000
DTEND;TZID=Europe/London:20201015T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000250-1602748800-1602754200@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-10-15
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
GEO:51.5073509;-0.1277583
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200917T080000
DTEND;TZID=Europe/London:20200917T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000249-1600329600-1600335000@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-09-17
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
GEO:51.5073509;-0.1277583
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200820T080000
DTEND;TZID=Europe/London:20200820T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000248-1597910400-1597915800@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-08-20
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
GEO:51.5073509;-0.1277583
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200716T080000
DTEND;TZID=Europe/London:20200716T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000247-1594886400-1594891800@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-07-16
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
GEO:51.5073509;-0.1277583
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200618T080000
DTEND;TZID=Europe/London:20200618T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000246-1592467200-1592472600@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-06-18
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
GEO:51.5073509;-0.1277583
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200521T080000
DTEND;TZID=Europe/London:20200521T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000245-1590048000-1590053400@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-05-21
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
GEO:51.5073509;-0.1277583
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20200416T080000
DTEND;TZID=Europe/London:20200416T093000
DTSTAMP:20260409T222826
CREATED:20200410T100001Z
LAST-MODIFIED:20200410T100001Z
UID:10000244-1587024000-1587029400@customersuccess.network
SUMMARY:Customer Success Cafe\, London West
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges and drink coffee. Stay as long as your diary allows. \nPlease buy tickets only for yourself. We’ve set the ticket as one per person\, because we find people who arrange their own ticket are more likely to turn up. \nWe have moved location to Department of Coffee and Social Affairs\, 2 Kingdom Street (meet at the big table in the lobby of 2 Kingdom St). \nSee you there – JOIN HERE \nRashmee & Adam \nJoin our community here or learn more about us here. \nAlready in the community? Join the Workplace CSMs Group \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-london-west-5/2020-04-16
LOCATION:London\, London\, United Kingdom
CATEGORIES:Customer Success Cafe
GEO:51.5073509;-0.1277583
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Stockholm:20200415T160000
DTEND;TZID=Europe/Stockholm:20200415T164500
DTSTAMP:20260409T222826
CREATED:20200410T094656Z
LAST-MODIFIED:20200410T094656Z
UID:10000241-1586966400-1586969100@customersuccess.network
SUMMARY:Customer Success Cafe\, Malmö
DESCRIPTION:Details\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCustomer Success Café Malmö – web session\n\n\n\n\n\n\n\n\nThis meeting has been changed to an online event\, where we can discuss current topics and share insights. Zoom details will be sent out before the session. \n//Klara Sibecketomer \nJoin our community here \nAlready in the community? Join the newly started group for Sweden \nThis event is brought to you by members of Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-malmo
LOCATION:Malmö\, Sweden
CATEGORIES:Customer Success Cafe
GEO:60.128161;18.643501
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20200116T190000
DTEND;TZID=Europe/Paris:20200116T220000
DTSTAMP:20260409T222826
CREATED:20191101T110516Z
LAST-MODIFIED:20191101T110516Z
UID:10000239-1579201200-1579212000@customersuccess.network
SUMMARY:Meetup\, Lyon
DESCRIPTION:Register\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nOn commence 2020 sur les chapeaux de roue\, avec le retour de Chloé et un premier meet-up sur le thème de l’automation hébergé et animé par Invox\, l’agence lyonnaise spécialisée dans l’inbound et l’outbound marketing. Merci à Invox et à Guilhem Bertholet ! \nPréparez vos questions\, l’objectif est d’échanger sur les bonnes pratiques autour de l’automatisation de la relation client : quel message pousser ? A quel moment ? Vers qui et surtout dans quel cas ? \nComme la dernière fois\, chacun apporte une bouteille du breuvage de son choix ou un petit quelque chose à grignoter ! Si ton nom de famille commence par une lettre allant de A à J\, prends un petit truc à manger. Si ton nom de famille commence par la lettre K ou les suivantes\, ramène à boire. \nL’évenement est organisé par Justine Joliveau (Customer Success Manager @Hiveo)\, Chloé Huppe (Chief Customer Officer @Georges.tech) et Ezaline Decombe (Customer Service Manager @SiS-id) sous l’impulsion de Kate Forgione et Violaine Yziquel du CustomerSuccessNetwork.org. \nIls visent à faire se réunir régulièrement des CS\, pour échanger et construire un réseau d’entraide local ! \nRejoignez la communauté du CustomerSuccessNetwork et échangez avec des CSM Européens. \nVous y êtes déjà ? Alors rejoignez le groupe français : Workplace CSM – France Group
URL:https://customersuccess.network/event/meetup-lyon-4
LOCATION:Paris\, Paris\, France
CATEGORIES:Customer Success Cafe,Meetup,Networking / Social Event
ORGANIZER;CN="Customer Success Network":MAILTO:founders@customersuccess.network
GEO:48.856614;2.3522219
END:VEVENT
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