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DTSTART;TZID=Europe/Paris:20231004T180000
DTEND;TZID=Europe/Paris:20231004T210000
DTSTAMP:20260406T205600
CREATED:20230927T145228Z
LAST-MODIFIED:20230927T145228Z
UID:10000331-1696442400-1696453200@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus.  \nCette fois-ci nous avons le plaisir d’organiser notre CSN Café de ce mois en collaboration avec Sue Nabeth Moore sous forme d’un meet-up. L’objectif est de présenter les tendances\, évolutions\, enjeux\, prédictions… du CS\, accompagné des ateliers. En résumée la soirée sera riche ! ✨ \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-20
LOCATION:HUB 612\, 90 Cour Lafayette\, 69003 Lyon\, Lyon\, 69003\, FR
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231004T140000
DTEND;TZID=Europe/London:20231004T150000
DTSTAMP:20260406T205600
CREATED:20230906T145421Z
LAST-MODIFIED:20230906T145421Z
UID:10000414-1696428000-1696431600@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour host\, \nMichelle Garnham \nFounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation-8
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9407_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20231003T170000
DTEND;TZID=Europe/London:20231003T180000
DTSTAMP:20260406T205600
CREATED:20230906T145418Z
LAST-MODIFIED:20230906T145418Z
UID:10000413-1696352400-1696356000@customersuccess.network
SUMMARY:Virtual Customer Success Network
DESCRIPTION:Join us for a tailored B2B SaaS networking series focused on reducing churn\, boosting adoption\, and maximising ARR.\n\n\nJoin the Virtual Customer Success Network! \nGet ready for an exciting online event where customer success professionals from around the world come together to connect\, learn\, and grow. The Virtual Customer Success Network is the ultimate platform for sharing insights\, best practices\, and strategies to drive customer success. \nStarting on Tue Oct 03 2023\, at 17:00:00 GMT+0100 (British Summer Time)\, this event will provide a unique opportunity to engage with industry experts\, participate in interactive sessions\, and gain valuable knowledge to enhance your customer success initiatives. \nDiscover innovative ways to build strong customer relationships\, increase customer satisfaction\, and drive business growth. From keynote presentations to panel discussions and networking sessions\, the Virtual Customer Success Network offers a dynamic and collaborative environment to exchange ideas and learn from top professionals in the field. \nDon’t miss out on this incredible chance to expand your customer success knowledge and connect with like-minded individuals. Mark your calendars and be part of the Virtual Customer Success Network!
URL:https://customersuccess.network/event/virtual-customer-success-network
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20230928T183000
DTEND;TZID=Europe/Paris:20230928T200000
DTSTAMP:20260406T205600
CREATED:20230906T145413Z
LAST-MODIFIED:20230906T145413Z
UID:10000412-1695925800-1695931200@customersuccess.network
SUMMARY:CSN Cafe French Riviera
DESCRIPTION:An informal catch up for Customer Success professionals of all levels to meet\, discuss challenges over a drink\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a drink! \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nTOPIC for September 28 meetup: how to scale a CS team/organization? Tips\, best practices\, quick wins …  \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-french-riviera-7
LOCATION:Le MK\, Avenue Roumanille\, 06410 Biot\, Biot\, 06410\, FR
CATEGORIES:Customer Success Cafe
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X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Le MK Avenue Roumanille 06410 Biot Biot 06410 FR;X-APPLE-RADIUS=500;X-TITLE=Avenue Roumanille\, 06410 Biot:geo:7.0745526,43.6210635
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20230928T083000
DTEND;TZID=Europe/Paris:20230928T093000
DTSTAMP:20260406T205600
CREATED:20230913T145239Z
LAST-MODIFIED:20230913T145239Z
UID:10000329-1695889800-1695893400@customersuccess.network
SUMMARY:CSN Cafe Bordeaux
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-bordeaux
LOCATION:26 Quai de Bacalan\, 26 Quai de Bacalan\, 33300 Bordeaux\, Bordeaux\, 33300\, FR
CATEGORIES:Customer Success Cafe
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GEO:44.8579325;-0.5597337
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=26 Quai de Bacalan 26 Quai de Bacalan 33300 Bordeaux Bordeaux 33300 FR;X-APPLE-RADIUS=500;X-TITLE=26 Quai de Bacalan\, 33300 Bordeaux:geo:-0.5597337,44.8579325
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20230921T190000
DTEND;TZID=Europe/Paris:20230921T210000
DTSTAMP:20260406T205600
CREATED:20230705T145228Z
LAST-MODIFIED:20230705T145228Z
UID:10000404-1695322800-1695330000@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-19
LOCATION:Vous serez bientôt informés du lieu de notre CSN Café.\, Vous serez bientôt informés du lieu de notre CSN Café.\, 69000 Lyon\, Lyon\, 69000\, FR
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230921T150000
DTEND;TZID=Europe/London:20230921T154500
DTSTAMP:20260406T205600
CREATED:20230906T145405Z
LAST-MODIFIED:20230906T145405Z
UID:10000411-1695308400-1695311100@customersuccess.network
SUMMARY:Building Scaled Customer Success through Communities: CSN Master Class
DESCRIPTION:Join the CSN Master Class with Jeff Breunsbach. Unique opportunity to deep dive into Scaled CS with a CS & Marketing expert!\n\n\nDuring this Master Class\, guest Jeff Breunsbach\, Co – Founder of Gain Grow Retainnd Marketing Director at Higher Logic will join us to deliver key strategies on how to effectively scale customer success. \nEngaging customers at scale in B2B SaaS has never been more important ! \nHow do you make it your MAIN mission to ensure success for EVERY customer? That’s not just the big accounts but each and every user. How can we think of scaling in a way that addresses our entire customer base from the get-go? \nJeff has focused his career into capturing attention and building engagement\, with an emphasis on the customer. His career has been mainly in B2B SaaS roles and most recently he is the Director of Marketing at Higher Logic\, which enables customers build thier own communities. \nKey areas of focus for Jeff:  \n– Sharing stories around scaled customer programs \n– Driving actionable ideas for marketing + customer success leaders \n– Showcasing how community can be a part of your scaled strategy \nYou can also find Jeff co-hosting the popular Gain Grow Retain podcast. This is dedicated to customer success leaders in the B2B SaaS and tech space. \nWhat will you get from this Master Class:  \nHe has spent a career engaging at scale with customers – and in this master class he will share his key insights and lessons learned along the way. We’ll explore how community-driven initiatives in the B2B SaaS landscape will help you uncover raving fans\, build better content\, and drive value through communal activities.  \nUncover Raving Fans: Learn methods to identify and engage enthusiastic customers who passionately support your product\, turning them into powerful advocates. \nBuild Better Content: Discover how to collaboratively create content with your community\, ensuring it resonates with your audience and effectively conveys your brand message. \nDrive Value Through Communal Activities: Gain insights into community-driven activities that foster collaboration and provide tangible value to your customers\, enhancing loyalty and customer satisfaction. \nTake home an at scale guideline: \nJeff will also share a template blueprint to guide you with building your own scale communities and answer any burning questions you have on this topic.  \nJoin us to explore these strategic takeaways and understand how they can be instrumental in scaling customer success within your B2B SaaS business. \nJoin our community here.   \nAlready in the community? Join the Workplace CSM group.
URL:https://customersuccess.network/event/building-scaled-customer-success-through-communities-csn-master-class
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9401_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20230915T180000
DTEND;TZID=Europe/Paris:20230915T200000
DTSTAMP:20260406T205600
CREATED:20230906T145401Z
LAST-MODIFIED:20230906T145401Z
UID:10000410-1694800800-1694808000@customersuccess.network
SUMMARY:CSN Cafe Paris - Sponsored by Gainsight
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet In person and share experience & knowledge.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges\, and share best practices in the industry ☕️. These cafes provide an excellent opportunity to expand your professional network and establish a central hub for sharing ideas and industry insights.\n \n \nJoin us for an after-work gathering in Paris on Friday\, September 15th\, from 6-8 pm. The location will be shared soon. We look forward to seeing you there! \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-paris-sponsored-by-gainsight
LOCATION:Paris\, L'adresse exacte vous sera communiqué bientôt.\, 75015 Paris\, Paris\, 75015\, FR
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230907T120000
DTEND;TZID=Europe/London:20230907T130000
DTSTAMP:20260406T205600
CREATED:20230809T145233Z
LAST-MODIFIED:20230809T145233Z
UID:10000407-1694088000-1694091600@customersuccess.network
SUMMARY:CSN Cafe Birmingham- Rock your LinkedIn Profile
DESCRIPTION:Join us for a quick session on how to rock your LinkedIn profile and build your brand within the world of CS.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe will be looking at how to build an amazing LinkedIn profile which can help you stand out when looking for a job in CS or wanting to build a strong brand within CS. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour hosts\, \nNabeeda Bakali & Mohammed Abrar \nCustomer Success Manager\, LinkedIn \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-birmingham-rock-your-linkedin-profile
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/02/9008_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230906T140000
DTEND;TZID=Europe/London:20230906T150000
DTSTAMP:20260406T205600
CREATED:20230906T145351Z
LAST-MODIFIED:20230906T145351Z
UID:10000409-1694008800-1694012400@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour host\, \nMichelle Garnham \nFounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation-7
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/09/9396_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20230831T170000
DTEND;TZID=Europe/Helsinki:20230831T220000
DTSTAMP:20260406T205600
CREATED:20230809T145226Z
LAST-MODIFIED:20230809T145226Z
UID:10000406-1693501200-1693519200@customersuccess.network
SUMMARY:Season Kickoff Afterwork Get-together
DESCRIPTION:Relish a relaxed and casual atmosphere where you can unwind and mingle with colleagues and professionals from various industries. Let’s talk\n\n\nWe hope you had an amazing summer break! Let’s start the autumn season with a bang by reconnecting at our after work meetup on Thursday\, 31st of August\, at the vibrant Bruuveri located in downtown Helsinki. 🍻 \n \n🕔 Event Details: \n🗓 Date: Thursday\, 31st of August \n🕔 Time: 17:00 onwards \n🏢 Venue: Bruuveri \n \n🍻 What to Expect: \nRelish a relaxed and casual atmosphere where you can unwind and mingle with colleagues and professionals from various industries. \n \n📝 RSVP: \nFeel free and show up\, the event organization team has set up a great time for you\, update your response indicating your attendance. \n \nLooking forward to seeing you all there!
URL:https://customersuccess.network/event/season-kickoff-afterwork-get-together
LOCATION:Restaurant Bruuveri\, 63 AB Fredrikinkatu\, 00100 Helsinki\, Helsinki\, 00100\, FI
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/08/9356_image.png
GEO:60.1685745;24.9309991
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Restaurant Bruuveri 63 AB Fredrikinkatu 00100 Helsinki Helsinki 00100 FI;X-APPLE-RADIUS=500;X-TITLE=63 AB Fredrikinkatu\, 00100 Helsinki:geo:24.9309991,60.1685745
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20230831T090000
DTEND;TZID=Europe/Amsterdam:20230831T100000
DTSTAMP:20260406T205600
CREATED:20230816T145225Z
LAST-MODIFIED:20230816T145225Z
UID:10000408-1693472400-1693476000@customersuccess.network
SUMMARY:WE BACK! - CSN Cafe Amsterdam
DESCRIPTION:CS peeps in Amsterdam\, CSN Cafes are back!  Join us for a session to talk about Customer Success as a growth driver.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a drink of choice ☕.   \nIn the best CSN tradition\, the virtual Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nOver the past few years\, we’ve seen customer success go from strength to strength and businesses are finally appreciating the value of customer success and recognizing it as a revenue driver. We will look at what it takes to be a CS professional in this new landscape. \nWe encourage you to sign up early to guarantee your place and to share the invite with your network\, however please order tickets only for yourself. \nLooking forward to seeing you all! \nYour hosts\, \nElena Cocco & Kira Löffler \nCustomer Success Team – SafetyCulture Europe \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/we-back-csn-cafe-amsterdam
LOCATION:Online Event
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/08/9369_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Africa/Lagos:20230818T190000
DTEND;TZID=Africa/Lagos:20230818T200000
DTSTAMP:20260406T205600
CREATED:20230726T145335Z
LAST-MODIFIED:20230726T145335Z
UID:10000405-1692385200-1692388800@customersuccess.network
SUMMARY:CSN Café Lagos
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here. \n\n\nhttps://meet.google.com/yrm-dgvv-vdd
URL:https://customersuccess.network/event/csn-cafe-lagos-2
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/07/9329_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230720T130000
DTEND;TZID=Europe/London:20230720T133000
DTSTAMP:20260406T205600
CREATED:20230705T145226Z
LAST-MODIFIED:20230705T145226Z
UID:10000403-1689858000-1689859800@customersuccess.network
SUMMARY:CSN Cafe Birmingham- Building your Brand
DESCRIPTION:Join us for a quick session on how to build your brand to get involved with stretch projects to accelerate your career development.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe will be looking at how to build your brand and find stretch projects within your business.  \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour hosts\, \nNabeeda Bakali & Mohammed Abrar \nCustomer Success Manager\, LinkedIn \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-birmingham-building-your-brand
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/02/9008_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230714T190000
DTEND;TZID=Europe/London:20230714T200000
DTSTAMP:20260406T205600
CREATED:20230705T145221Z
LAST-MODIFIED:20230705T145221Z
UID:10000402-1689361200-1689364800@customersuccess.network
SUMMARY:CSN Café Lagos
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-lagos
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/07/9294_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230705T140000
DTEND;TZID=Europe/London:20230705T150000
DTSTAMP:20260406T205600
CREATED:20230614T145244Z
LAST-MODIFIED:20230614T145244Z
UID:10000401-1688565600-1688569200@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour host\, \nMichelle Garnham \nFounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation-6
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/06/9266_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230705T140000
DTEND;TZID=Europe/London:20230705T150000
DTSTAMP:20260406T205600
CREATED:20230607T145346Z
LAST-MODIFIED:20230607T145346Z
UID:10000399-1688565600-1688569200@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour host\, \nMichelle Garnham \nFounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation-5
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/06/9252_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Dublin:20230629T180000
DTEND;TZID=Europe/Dublin:20230629T200000
DTSTAMP:20260406T205600
CREATED:20230614T145234Z
LAST-MODIFIED:20230614T145234Z
UID:10000400-1688061600-1688068800@customersuccess.network
SUMMARY:CSN Cafe Dublin - Panel - Showing the Value of CS in an Economic Downturn
DESCRIPTION:Join us for an in person conversation with Ireland based CS leaders on how we show the value of Customer Success in an economic downturn.\n\n\nCSN Cafes are designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry. \nFor our next café in Dublin we will be getting together in person on June 22nd at Slattery’s Pub in D4 starting at 6pm.  During this event we will start by bringing together some of the top Customer Success minds from around Ireland to talk about how we show the value of Customer Success during an economic downturn like the one we are facing today.  Join Daphne Costa Lopes (HubSpot)\, Peter Lyon (eDesk)\, Sally Donaldson (StreamNative)\, and Ezra Zimbler (LinkedIn) as we discuss the current economic situation and the impact on Customer Success.  After the panel we will have time for networking.  We are excited to bring together a group of current and aspiring Customer Success professionals from around Ireland so all are welcome!
URL:https://customersuccess.network/event/csn-cafe-dublin-panel-showing-the-value-of-cs-in-an-economic-downturn
LOCATION:Slattery’s D4\, 62 Grand Canal Street Upper\, D04 T295 Dublin\, Dublin\, D04 T295\, IE
CATEGORIES:Customer Success Cafe
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GEO:53.3373126;-6.2342632
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Slattery’s D4 62 Grand Canal Street Upper D04 T295 Dublin Dublin D04 T295 IE;X-APPLE-RADIUS=500;X-TITLE=62 Grand Canal Street Upper\, D04 T295 Dublin:geo:-6.2342632,53.3373126
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230626T120000
DTEND;TZID=Europe/London:20230626T130000
DTSTAMP:20260406T205600
CREATED:20230531T145403Z
LAST-MODIFIED:20230531T145403Z
UID:10000397-1687780800-1687784400@customersuccess.network
SUMMARY:CSN Cafe Birmingham- Managing your Portfolio
DESCRIPTION:In this session\, we will share insights on how to manage your book of business\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nJoin us in June to discuss best practices in how to manage and run an effective Book of Business.   \nWe will discuss typical factors for prioritisation and the flexibility we have within CS to be our own Boss.  \nAlso we are running a prize draw for anyone who attends the CSN café to get the opportunity to win a FREE 6 month Premium Licence for LinkedIn which gives you access to Insights for LinkedIn Jobs and free to access to LinkedIn learning.  \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour hosts\, \nNabeeda Bakali & Mohammed Abrar \nCustomer Success Manager\, LinkedIn \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-birmingham-managing-your-portfolio
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/02/9008_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230622T190000
DTEND;TZID=Europe/London:20230622T210000
DTSTAMP:20260406T205600
CREATED:20221012T145347Z
LAST-MODIFIED:20221012T145347Z
UID:10000371-1687460400-1687467600@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-18
LOCATION:Vous serez informé(e) bientôt du lieu de notre CSN Café.\, Vous serez informé(e) bientôt du lieu de notre CSN Café.\, 69000 Lyon\, Lyon\, 69000\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/10/8724_image-scaled.jpg
GEO:45.763241;4.8338496
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Vous serez informé(e) bientôt du lieu de notre CSN Café. Vous serez informé(e) bientôt du lieu de notre CSN Café. 69000 Lyon Lyon 69000 FR;X-APPLE-RADIUS=500;X-TITLE=Vous serez informé(e) bientôt du lieu de notre CSN Café.\, 69000 Lyon:geo:4.8338496,45.763241
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Singapore:20230621T120000
DTEND;TZID=Asia/Singapore:20230621T130000
DTSTAMP:20260406T205600
CREATED:20230607T145341Z
LAST-MODIFIED:20230607T145341Z
UID:10000398-1687348800-1687352400@customersuccess.network
SUMMARY:CSN Cafe APAC
DESCRIPTION:CSN APAC Cafe May 2023 –  Join us for some good conversation and networking.\n\n\nThese events are intended for Customer Success Professionals at all levels (including those looking to get into the industry) to meet\, discuss challenges\, and share best practices in the industry.  This is also a great space to get to know your fellow CS professionals better and build your network in APAC. \nThis month we will be discussing all things ChatGPT! \nSee you there!
URL:https://customersuccess.network/event/csn-cafe-apac-4
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/02/9003_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20230619T180000
DTEND;TZID=Europe/Paris:20230619T193000
DTSTAMP:20260406T205600
CREATED:20230524T145313Z
LAST-MODIFIED:20230524T145313Z
UID:10000394-1687197600-1687203000@customersuccess.network
SUMMARY:CSN Cafe French Riviera
DESCRIPTION:An informal catch up for Customer Success professionals of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nTopic for June 19 2023 event: Le Customer Success payant : mythe ou réelle possibilité ? \nIMPORTANT: this event will be in FRENCH!\n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-french-riviera-6
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/05/9206_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20230619T080000
DTEND;TZID=Europe/Paris:20230619T093000
DTSTAMP:20260406T205600
CREATED:20230503T145333Z
LAST-MODIFIED:20230503T145333Z
UID:10000389-1687161600-1687167000@customersuccess.network
SUMMARY:CSN Cafe Paris
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus.  \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-paris-3
LOCATION:Grand café Capucines\, 4 Bd des Capucines\, 75009 Paris\, Paris\, 75009\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/05/9167_image-scaled.jpg
GEO:48.8711247;2.3336188
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Grand café Capucines 4 Bd des Capucines 75009 Paris Paris 75009 FR;X-APPLE-RADIUS=500;X-TITLE=4 Bd des Capucines\, 75009 Paris:geo:2.3336188,48.8711247
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Amman:20230614T183000
DTEND;TZID=Asia/Amman:20230614T193000
DTSTAMP:20260406T205600
CREATED:20230531T145348Z
LAST-MODIFIED:20230531T145348Z
UID:10000396-1686767400-1686771000@customersuccess.network
SUMMARY:CSN Cafe Middle East
DESCRIPTION:An informal monthly catch-up for Customer Success Managers of all levels to meet virtually\, and discuss challenges over a coffee.\n\n\nThis Customer Success Network Cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices virtually over a cup of coffee . ☕ \nThis monthly virtual event provide a great opportunity to build your connections in your professional network as well as establishing a hub where people can share ideas and industry insights.  \n👉 Join us in this CSN Cafe – Middle East for networking and discussing  Customer Success Manager Skills. \n👉 This is an open discussion and knowledge share event.
URL:https://customersuccess.network/event/csn-cafe-middle-east
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/05/9230_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230607T140000
DTEND;TZID=Europe/London:20230607T150000
DTSTAMP:20260406T205600
CREATED:20230531T145235Z
LAST-MODIFIED:20230531T145235Z
UID:10000395-1686146400-1686150000@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour host\, \nMichelle Garnham \nFounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation-4
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/05/9228_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20230602T170000
DTEND;TZID=Europe/Helsinki:20230602T200000
DTSTAMP:20260406T205600
CREATED:20230517T145313Z
LAST-MODIFIED:20230517T145313Z
UID:10000393-1685725200-1685736000@customersuccess.network
SUMMARY:Summer Kickoff: Customer Success Café & Support from Hel\, at Smartly
DESCRIPTION:Be prepared for you something interesting\, meaningful\, and outside of the box. Let’s talk about leadership and career development!\n\n\nLast mutual event for Customer Success Café Helsinki and Support from HEL – this business season was hectic and very compressed\, so\, we prepared for you something interesting\, meaningful\, and outside of the box. Let’s talk about leadership and career development! \nThe agenda: \n– Manuela Mareva-Forsell\, the director from McKinsey\, will talk about authentic leadership\, strength-based career development\, and negotiations skills; \n– Team leading at Customer Success with Smartly.io; \n– panel discussion with senior leaders from Customer Success and Customer Support with live QA – Manuela Mareva-Forsell and Steve Morrell\, facilitated by Marc-Olivier Meunier\, \n– disco ball and the legendary Smartly Unicorn! \n \nCSN community\, please register at LinkedIn Group and / or EventBright; Support from HEL participants\, please register via EventBright.
URL:https://customersuccess.network/event/summer-kickoff-customer-success-cafe-support-from-hel-at-smartly
LOCATION:Smartly.io Helsinki HQ\, 2 G Elielinaukio\, 00100 Helsinki\, Helsinki\, 00100\, FI
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/05/9196_image.png
GEO:60.1715565;24.9381633
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Smartly.io Helsinki HQ 2 G Elielinaukio 00100 Helsinki Helsinki 00100 FI;X-APPLE-RADIUS=500;X-TITLE=2 G Elielinaukio\, 00100 Helsinki:geo:24.9381633,60.1715565
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Dublin:20230525T190000
DTEND;TZID=Europe/Dublin:20230525T210000
DTSTAMP:20260406T205600
CREATED:20230510T145254Z
LAST-MODIFIED:20230510T145254Z
UID:10000391-1685041200-1685048400@customersuccess.network
SUMMARY:CSN Cafe Cork
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet IN PERSON and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕ or a pint.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place\, so that we can book the appropriate space. \nPlease order tickets only for yourself.  \nSee you there! \nYour hosts\, \nSally Donaldson\,  Susan Hannan \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-cork-2
LOCATION:East Village\, Bar-Restaurant & Hotel\, East Village Douglas\, Cork\, Cork\, IE
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/05/9182_image.jpg
GEO:51.8776297;-8.4337957
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=East Village Bar-Restaurant & Hotel East Village Douglas Cork Cork IE;X-APPLE-RADIUS=500;X-TITLE=East Village Douglas\, Cork:geo:-8.4337957,51.8776297
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230525T190000
DTEND;TZID=Europe/London:20230525T210000
DTSTAMP:20260406T205600
CREATED:20221012T145339Z
LAST-MODIFIED:20221012T145339Z
UID:10000370-1685041200-1685048400@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-17
LOCATION:Vous serez informé(e) bientôt du lieu de notre CSN Café.\, Vous serez informé(e) bientôt du lieu de notre CSN Café.\, 69000 Lyon\, Lyon\, 69000\, FR
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/Oslo:20230524T173000
DTEND;TZID=Europe/Oslo:20230524T183000
DTSTAMP:20260406T205600
CREATED:20230517T145255Z
LAST-MODIFIED:20230517T145255Z
UID:10000392-1684949400-1684953000@customersuccess.network
SUMMARY:CSN Cafe Oslo
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cup of  ☕️.  \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.  \nThis is not to be missed for any Customer Success professionals. Look forward to seeing you there. \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-oslo-6
LOCATION:Snarøyveien 30\, 30 Snarøyveien\, 1364 Fornebu\, Fornebu\, 1364\, NO
CATEGORIES:Customer Success Cafe
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230524T120000
DTEND;TZID=Europe/London:20230524T130000
DTSTAMP:20260406T205600
CREATED:20230510T145251Z
LAST-MODIFIED:20230510T145251Z
UID:10000390-1684929600-1684933200@customersuccess.network
SUMMARY:CSN Cafe Birmingham- 'Blurred Lines'
DESCRIPTION:In this session\, we discuss account team collaboration.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nFor this event in May\, we will be discussing how to manage the CS and Sales relationship. Additionally\, we will be hosting a panel with a CSM and a Account Director from LinkedIn on how they work together.   \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour hosts\, \nNabeeda Bakali & Mohammed Abrar \nCustomer Success Manager\, LinkedIn \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-birmingham-blurred-lines
CATEGORIES:Customer Success Cafe
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