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DTEND;TZID=Europe/London:20230301T150000
DTSTAMP:20260407T204121
CREATED:20230222T145232Z
LAST-MODIFIED:20230222T145232Z
UID:10000292-1677679200-1677682800@customersuccess.network
SUMMARY:CSN Cafe London - The Customer Success Conversation
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour host\, \nMichelle Garnham \nF﻿ounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-the-customer-success-conversation
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/02/9001_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230221T123000
DTEND;TZID=Europe/London:20230221T133000
DTSTAMP:20260407T204121
CREATED:20221012T145309Z
LAST-MODIFIED:20221012T145309Z
UID:10000367-1676982600-1676986200@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus.  \nLa thématique sera abordée sous forme d’un CoDev pour profiter de l’intelligence collective et proposer des solutions.   \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-14
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/10/8716_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Dublin:20230217T120000
DTEND;TZID=Europe/Dublin:20230217T203000
DTSTAMP:20260407T204121
CREATED:20230201T145340Z
LAST-MODIFIED:20230201T145340Z
UID:10000287-1676635200-1676665800@customersuccess.network
SUMMARY:CSN Cafe Dublin
DESCRIPTION:We are excited to announce two opportunities to connect (lunch and/or afterwork) with Customer Success professionals in Dublin on Feb 17th!\n\n\nW﻿e are excited to share two CSN experiences coming to Dublin on February 17th!  We will kick off the day with an intimate lunch at the LinkedIn Dublin office followed by an afterwork meetup later in the day at The Square Ball starting at 6:30pm. \nB﻿oth of these events are intended for Customer Success Professionals at all levels (including those looking to get into the industry) to meet\, discuss challenges\, and share best practices in the industry.  This is also a great space to get to know your fellow CS professionals better and build your network in Dublin. \nF﻿or the lunch event\, we will limit it to the first 10 tickets and then create a wait list.  If you register and then later cannot go please let us know so we can offer your slot to the next person on the wait list. \nE﻿vent 1 from 12-1pm: Lunch at LinkedIn office for up to 10 people  \nE﻿vent 2 from 6:30-8:30pm: Afterwork Meetup at The Square Ball \nS﻿ee you there! \nT﻿he CSN Cafe Ireland team (Marta Hidouk\, Sally Donaldson\, Brian Cronin\, Goutham Krishnamoorthy\, and Susan Hannan)
URL:https://customersuccess.network/event/csn-cafe-dublin
LOCATION:The Square Ball\, 45 Hogan Place\, D02 RF34 Dublin 2\, Dublin 2\, D02 RF34\, IE
CATEGORIES:Customer Success Cafe
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X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Square Ball 45 Hogan Place D02 RF34 Dublin 2 Dublin 2 D02 RF34 IE;X-APPLE-RADIUS=500;X-TITLE=45 Hogan Place\, D02 RF34 Dublin 2:geo:-6.2447815,53.3408629
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230215T170000
DTEND;TZID=Europe/London:20230215T180000
DTSTAMP:20260407T204121
CREATED:20230125T145630Z
LAST-MODIFIED:20230125T145630Z
UID:10000385-1676480400-1676484000@customersuccess.network
SUMMARY:CSN Cafe Birmingham
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \nYour host\, \nNabeeda  Bakali \nCustomer Success Manager\, LinkedIn \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-birmingham
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/01/8953_image.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Amsterdam:20230215T083000
DTEND;TZID=Europe/Amsterdam:20230315T093000
DTSTAMP:20260407T204121
CREATED:20230208T145239Z
LAST-MODIFIED:20230208T145239Z
UID:10000289-1676449800-1678872600@customersuccess.network
SUMMARY:CSN Cafe Amsterdam
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet in-person and online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour hosts\, \nLorena Schmienk & Kira Löffler \nCustomer Success Manager\, LinkedIn \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-amsterdam-2
LOCATION:Mindspace Dam\, 162 Nieuwezijds Voorburgwal\, 1012 SJ Amsterdam\, Amsterdam\, 1012 SJ\, NL
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20230209T183000
DTEND;TZID=Europe/Paris:20230209T200000
DTSTAMP:20260407T204121
CREATED:20230111T145558Z
LAST-MODIFIED:20230111T145558Z
UID:10000382-1675967400-1675972800@customersuccess.network
SUMMARY:CSN Cafe French Riviera
DESCRIPTION:An informal catch up for Customer Success professionals to meet\, discuss challenges over a coffee/drink in a friendly atmosphere\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a drin️k in a friendly atmosphere. \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nT﻿OPIC for Feb 2023 meetup: customer segmentation: Why? How? \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-french-riviera-4
LOCATION:Le MK\, Avenue Roumanille\, 06410 Biot\, Biot\, 06410\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2023/01/8918_image.png
GEO:43.6210635;7.0745526
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Le MK Avenue Roumanille 06410 Biot Biot 06410 FR;X-APPLE-RADIUS=500;X-TITLE=Avenue Roumanille\, 06410 Biot:geo:7.0745526,43.6210635
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20230202T170000
DTEND;TZID=Europe/Helsinki:20230202T220000
DTSTAMP:20260407T204121
CREATED:20230125T145627Z
LAST-MODIFIED:20230125T145627Z
UID:10000384-1675357200-1675375200@customersuccess.network
SUMMARY:Customer Success Café Helsinki - Afterwork Meetup
DESCRIPTION:Join us to kick off 2023 with good company and exciting discussions.\n\n\nCome join us for our  event of the year! \n \nOn Thursday\, 2nd of February\, starting at 17.00 we will get together for a casual afterwork meetup over drinks and/or food at Bruuveri in downtown Helsinki! The venue has a wide selection of both alcoholic and non-alcoholic beverages along with different kinds of snacks and food. We guarantee good company and an exciting discussion. \n \nYou can show up unannounced\, but in order to have an idea of how many people are coming\, we ask you to kindly update your response accordingly. See you there! \nWe look forward to seeing you\, and if the other editions are any indication\, it will be a lively discussion for sure! \nPeter\, Keith\, Anna\, Maria\, Aaron\, \nP.S.  Make sure to sign up for www.customersuccess.network for access to a wonderful community of CS practitioners! \nAlready in the community? Join the CSM Finland Group on Workplace. \nThis event is brought to you by members of the Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-helsinki-afterwork-meetup
LOCATION:Fredrikinkatu 63\, 63 Fredrikinkatu\, 00100 Helsinki\, Helsinki\, 00100\, FI
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/01/8951_image.jpg
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X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fredrikinkatu 63 63 Fredrikinkatu 00100 Helsinki Helsinki 00100 FI;X-APPLE-RADIUS=500;X-TITLE=63 Fredrikinkatu\, 00100 Helsinki:geo:24.931921,60.1681275
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230202T083000
DTEND;TZID=Europe/London:20230202T093000
DTSTAMP:20260407T204121
CREATED:20230118T145247Z
LAST-MODIFIED:20230118T145247Z
UID:10000383-1675326600-1675330200@customersuccess.network
SUMMARY:February CSN Cafe - Manchester
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nSign up early to guarantee your place\, and invite your fellow CS people! \nPlease order tickets only for yourself.  \nYour hosts\, \nE﻿lena Cocco & Chedz Mazarire – passionate about all things CS @SafetyCulture \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/february-csn-cafe-manchester
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/01/8940_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230201T140000
DTEND;TZID=Europe/London:20230213T150000
DTSTAMP:20260407T204121
CREATED:20230104T145249Z
LAST-MODIFIED:20230104T145249Z
UID:10000381-1675260000-1676300400@customersuccess.network
SUMMARY:CSN Cafe London
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nYour host\, \nMichelle Garnham \nF﻿ounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-4
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2023/01/8903_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230126T180000
DTEND;TZID=Europe/London:20230126T203000
DTSTAMP:20260407T204121
CREATED:20221221T145235Z
LAST-MODIFIED:20221221T145235Z
UID:10000380-1674756000-1674765000@customersuccess.network
SUMMARY:January Customer Success Network Cafe - Cambridge
DESCRIPTION:An informal catch up for Customer Success Managers of all levels to meet\,  learn & discuss challenges over a drinks & food.\n\n\nFor our first cafe of 2023\, we will be joined by Alex Farmer who will be speaking to us about Customer Community in Customer Success \nAlex is the Chief Customer Officer at Nezasa\, and founder and CEO of Customer Success Excellence – the world’s first awards event dedicated to the Customer Success profession. Alex has been recognised as a 2021 Top 25 Customer Success Influencer and 2020 Top 100 Customer Success Strategist by SuccessHacker. \nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry over drinks and food ☕️  🍻 (Thanks to our sponsors and Bradfield Centre residents: Gearset) \nThese events provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. The cafe is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here. \nThis is not to be missed for any Customer Success Professionals. Register for your place today. Looking forward to seeing you there.
URL:https://customersuccess.network/event/january-customer-success-network-cafe-cambridge
LOCATION:The Bradfield Centre\, The Bradfield Centre\, 184 Cambridge Science Park Road\, Cambridge\, CB4 0GA\, Cambridge\, CB4 0GA\, GB
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2022/12/8885_image.png
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230119T190000
DTEND;TZID=Europe/London:20230119T210000
DTSTAMP:20260407T204121
CREATED:20221012T145259Z
LAST-MODIFIED:20221012T145259Z
UID:10000366-1674154800-1674162000@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-13
LOCATION:Vous serez informé(e) bientôt du lieu de notre CSN Café.\, Vous serez informé(e) bientôt du lieu de notre CSN Café.\, 69000 Lyon\, Lyon\, 69000\, FR
CATEGORIES:Customer Success Cafe
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X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Vous serez informé(e) bientôt du lieu de notre CSN Café. Vous serez informé(e) bientôt du lieu de notre CSN Café. 69000 Lyon Lyon 69000 FR;X-APPLE-RADIUS=500;X-TITLE=Vous serez informé(e) bientôt du lieu de notre CSN Café.\, 69000 Lyon:geo:4.8338496,45.763241
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230118T160000
DTEND;TZID=Europe/London:20230118T164500
DTSTAMP:20260407T204121
CREATED:20221221T145231Z
LAST-MODIFIED:20221221T145231Z
UID:10000379-1674057600-1674060300@customersuccess.network
SUMMARY:SUPERCHARGED FOR SUCCESS: CSN Master Class with Growth Molecules™
DESCRIPTION:Join the CSN Master Class  with Emilia D’Anzica. Unique opportunity to deep dive into Success Planning with a CS expert!\n\n\nDuring this Master Class\, guest  Emilia D’Anzica\, Author and the Founder and Managing Partner of Growth Molecules™\, will join us for a highly interactive and high impact power workshop on success planning.  \nCompanies are becoming hyper-focused on protecting their current customers as we go into 2023 with uncertain economic times. One of the best ways to do this is to supercharge your customer success team with mutual action plans. Emilia will lead a break out session to reinforce learnings on creating effective success plans. Each participant will leave with an exclusive template and and key takeaways from Emilia’s Growth Molecules™ Academy. \nEmilia is an author and the Founder and Managing Partner of Growth Molecules™\, a management consulting firm helping clients build and optimise customer support and success programs. She is also an active contributor to the Forbes Council and serves on several advisory boards globally. Before founding her company\, Emilia was an early employee at several successful companies\, including WalkMe\, BrightEdge\, and Jobvite. Emilia resides in the San Francisco Bay Area\, CA\, with her three children and partner. Pressing ON as a Tech Mom is her first book. Emilia has been named a Top 50 Customer Loyalty Thought Leader by Thinkers 360\, Top 50 Customer Success Influencers by Smart Karrot and 2022 TOP influencers by Egnati. \nWhat will you get from this Master Class:  \n– Interactive session on how to ‘Prepare\, Build & Deliver Sustainable Mutual Action Plans’ \n-﻿ Breakout room exercise with an exclusive PDF template from the Growth Molecules™ Academy  \n– Feedback review of  break out room exercise \nJoin our community here.   \nAlready in the community? Join the Workplace CSM group.
URL:https://customersuccess.network/event/supercharged-for-success-csn-master-class-with-growth-molecules
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/12/8883_image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230104T140000
DTEND;TZID=Europe/London:20230104T150000
DTSTAMP:20260407T204121
CREATED:20221109T145410Z
LAST-MODIFIED:20221109T145410Z
UID:10000377-1672840800-1672844400@customersuccess.network
SUMMARY:CSN Cafe London - how to create a 'Tech Touch' approach which works!
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet online and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place. \nPlease order tickets only for yourself.  \nI﻿n this event we will discuss the topic of the ‘tech touch’ approach to customer success. How can we ensure we offer a great level of service without hiring an army of people?  \nH﻿ave you used technology solutions to tackle this challenge? What would you recommend? What mistakes were made and lessons learnt? \nCome along and tell us all about it! \nYour host\, \nMichelle Garnham \nF﻿ounder of Ellacott Consulting and The Customer Success Conversation series \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-london-how-to-create-a-tech-touch-approach-which-works
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/11/8802_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221212T123000
DTEND;TZID=Europe/London:20221212T133000
DTSTAMP:20260407T204121
CREATED:20221012T145249Z
LAST-MODIFIED:20221012T145249Z
UID:10000365-1670848200-1670851800@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-12
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/10/8711_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20221201T183000
DTEND;TZID=Europe/Paris:20221201T200000
DTSTAMP:20260407T204121
CREATED:20221102T145321Z
LAST-MODIFIED:20221102T145321Z
UID:10000375-1669919400-1669924800@customersuccess.network
SUMMARY:CSN Cafe French Riviera
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet and discuss challenges over a coffee/drink.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in a friendly atmosphere. \nD﻿ecember 2022 topic: customer Onboarding \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-french-riviera-3
LOCATION:Le MK\, Avenue Roumanille\, 06410 Biot\, Biot\, 06410\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2022/11/8769_image.png
GEO:43.6210635;7.0745526
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Le MK Avenue Roumanille 06410 Biot Biot 06410 FR;X-APPLE-RADIUS=500;X-TITLE=Avenue Roumanille\, 06410 Biot:geo:7.0745526,43.6210635
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Dublin:20221130T190000
DTEND;TZID=Europe/Dublin:20221130T220000
DTSTAMP:20260407T204121
CREATED:20221102T145312Z
LAST-MODIFIED:20221102T145312Z
UID:10000374-1669834800-1669845600@customersuccess.network
SUMMARY:Customer Success Cafe - Dublin (In -Person)
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet IN PERSON and share experience & knowledge.\n\n\nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕ or a pint.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place\, so that we can book the appropriate space. \nPlease order tickets only for yourself.  \nSee you there! \nYour hosts\, \nMarta Hidouk\,  Brian Cronin\, Ezra Zimbler \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/customer-success-cafe-dublin-in-person
LOCATION:The Hairy Lemon\, Stephen Street Lower\, Dublin 2\, Dublin 2\, IE
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2022/11/8767_image.png
GEO:53.3412668;-6.2642529
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Hairy Lemon Stephen Street Lower Dublin 2 Dublin 2 IE;X-APPLE-RADIUS=500;X-TITLE=Stephen Street Lower\, Dublin 2:geo:-6.2642529,53.3412668
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Paris:20221130T080000
DTEND;TZID=Europe/Paris:20221130T093000
DTSTAMP:20260407T204121
CREATED:20221116T145325Z
LAST-MODIFIED:20221116T145325Z
UID:10000378-1669795200-1669800600@customersuccess.network
SUMMARY:CSN Cafe Paris
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges over a coffee.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-paris-2
LOCATION:Grand café Capucines\, 4 Bd des Capucines\, 75009 Paris\, Paris\, 75009\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/11/8814_image-scaled.jpg
GEO:48.8711247;2.3336188
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Grand café Capucines 4 Bd des Capucines 75009 Paris Paris 75009 FR;X-APPLE-RADIUS=500;X-TITLE=4 Bd des Capucines\, 75009 Paris:geo:2.3336188,48.8711247
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221124T190000
DTEND;TZID=Europe/London:20221124T210000
DTSTAMP:20260407T204121
CREATED:20221005T145443Z
LAST-MODIFIED:20221005T145443Z
UID:10000362-1669316400-1669323600@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-10
LOCATION:Vous serez informé du lieu de l’événement bientôt.\, Lyon\, 69000 Lyon\, Lyon\, 69000\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/10/8697_image-scaled.jpg
GEO:45.763241;4.8338496
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Vous serez informé du lieu de l’événement bientôt. Lyon 69000 Lyon Lyon 69000 FR;X-APPLE-RADIUS=500;X-TITLE=Lyon\, 69000 Lyon:geo:4.8338496,45.763241
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221124T180000
DTEND;TZID=Europe/London:20221124T200000
DTSTAMP:20260407T204121
CREATED:20221012T145237Z
LAST-MODIFIED:20221012T145237Z
UID:10000364-1669312800-1669320000@customersuccess.network
SUMMARY:CSN Café Montpellier
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges over a coffee.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-montpellier-4
LOCATION:Montpellier\, Bassin Jacques Cœur\, 34000 Montpellier\, Montpellier\, 34000\, FR
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/10/8709_image-scaled.jpg
GEO:43.59951;3.9003788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Montpellier Bassin Jacques Cœur 34000 Montpellier Montpellier 34000 FR;X-APPLE-RADIUS=500;X-TITLE=Bassin Jacques Cœur\, 34000 Montpellier:geo:3.9003788,43.59951
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221122T180000
DTEND;TZID=Europe/London:20221122T200000
DTSTAMP:20260407T204121
CREATED:20221026T145247Z
LAST-MODIFIED:20221026T145247Z
UID:10000373-1669140000-1669147200@customersuccess.network
SUMMARY:CSN Cafe Cambridge
DESCRIPTION:An informal catch up for Customer Success Managers of all levels to meet\,  learn & discuss challenges over a drinks & food.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry over drinks and food ☕️  🍻 (Thanks to our sponsors and Bradfield Centre residents: Gearset) \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.  \nM﻿ake sure you share your discussion topic ideas when you book in. \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here. \nThis is not to be missed for any Customer Success Professionals. Register for your place today. Looking forward to seeing you there.
URL:https://customersuccess.network/event/csn-cafe-cambridge-2
LOCATION:The Bradfield Centre\, The Bradfield Centre\, 184 Cambridge Science Park Road\, Cambridge\, CB4 0GA\, Cambridge\, CB4 0GA\, GB
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2022/10/8746_image.png
GEO:52.2336658;0.1462957
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Bradfield Centre The Bradfield Centre 184 Cambridge Science Park Road Cambridge CB4 0GA Cambridge CB4 0GA GB;X-APPLE-RADIUS=500;X-TITLE=The Bradfield Centre\, 184 Cambridge Science Park Road\, Cambridge\, CB4 0GA:geo:0.1462957,52.2336658
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20221115T173000
DTEND;TZID=Europe/Helsinki:20221115T210000
DTSTAMP:20260407T204121
CREATED:20221109T145351Z
LAST-MODIFIED:20221109T145351Z
UID:10000376-1668533400-1668546000@customersuccess.network
SUMMARY:Customer Success Café Helsinki : Customer retention & lifecycle management
DESCRIPTION:The impact you wish to achieve: Hosted @Smartly “Customer retention and the key challenges in life cycle mgt”. Presented By Intercom.\n\n\nWelcome to the next edition of the Helsinki Customer Success Café! \nWe’ll be live\, in Central Helsinki @ the offices of Smartly 🤩 \nThis is an event for SaaS business professionals looking to share knowledge to help solve practical Customer Success challenges in their businesses\, and simply to meet with other Customer Success practitioners. We will make the agenda light\, catch up\, and discuss how you can increase customer retention. We will have a  Panel discussion: hosted by  Intercom: covering the meaning of customer retention and the key challenges in life cycle management \n \nAgenda \n* 17.30: Welcome and intro \n* 17.40: Presentation/ Customer Success Network \n* 17:45 Panel discussion: Intercom: the meaning of customer retention and the key challenges in life cycle management. \nFacilitator: Leena Kaloinen\, Head of Retention Management\, Intercom \n* 19:15: Mingling/ Break-out sessions \n* 20:15: Wrap-up \nWe look forward to seeing you\, and if the other editions are any indication\, it will be a lively discussion for sure! \nAll the best\, and see you on the 15th of November! \nPeter\, Keith\, Anna\, Maria\, Aaron\, \nP.S. 1 *cough* please be on time *cough* \nP.S. 2 make sure to sign up for www.customersuccess.network for access to a wonderful community of CS practitioners! \nAlready in the community? Join the CSM Finland Group on Workplace. \nThis event is brought to you by members of the Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-helsinki-customer-retention-lifecycle-management
LOCATION:Smartly.io Helsinki HQ\, 2 G Elielinaukio\, 00100 Helsinki\, Helsinki\, 00100\, FI
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/11/8800_image.jpg
GEO:60.1715565;24.9381633
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Smartly.io Helsinki HQ 2 G Elielinaukio 00100 Helsinki Helsinki 00100 FI;X-APPLE-RADIUS=500;X-TITLE=2 G Elielinaukio\, 00100 Helsinki:geo:24.9381633,60.1715565
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/Helsinki:20221103T170000
DTEND;TZID=Europe/Helsinki:20221103T193000
DTSTAMP:20260407T204121
CREATED:20221026T145243Z
LAST-MODIFIED:20221026T145243Z
UID:10000372-1667494800-1667503800@customersuccess.network
SUMMARY:Customer Success Café Helsinki - Growth Series
DESCRIPTION:It’s that time again! In this meeting\, we will discuss “How to increase customer advocacy”. Hosted by Aiven\n\n\nWelcome to the next edition of the Helsinki Customer Success Café! \nWe’ll be live\, in Central Helsinki @ the offices of Aiven 🤩 \nThis is an event for SaaS business professionals looking to share knowledge to help solve practical Customer Success challenges in their businesses\, and simply to meet with other Customer Success practitioners. \nWe will make the agenda light\, we will catch up\, discuss how you can increase customer advocacy\, and increase LTV as a Customer Success professional in 2022 \nAgenda \n* 17.00: Doors open \n* 17.30: Welcome and intro \n* 17.40: Presentation/ How to increase customer advocacy – Vanessa Moultson – Senior CS Manager @Aiven \n* 18:15 Mingling/ Break-out sessions \n* 19:00: Wrap-up \nWe look forward to seeing you\, and if the other editions are any indication\, it will be a lively discussion for sure! \nAll the best\, and see you on the 3rd of November! \nPeter\, Keith\, Anna S\, Maria\, Aaron\, \nP.S. 1 *cough* please be on time *cough* \nP.S. 2 make sure to sign up for www.customersuccess.network for access to a wonderful community of CS practitioners! \nAlready in the community? Join the CSM Finland Group on Workplace! \nThis event is brought to you by members of the Customer Success Network.
URL:https://customersuccess.network/event/customer-success-cafe-helsinki-growth-series
LOCATION:Antinkatu 1\, 1 Antinkatu\, 00100 Helsinki\, Helsinki\, 00100\, FI
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/10/8744_image.jpg
GEO:60.1704502;24.9315807
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Antinkatu 1 1 Antinkatu 00100 Helsinki Helsinki 00100 FI;X-APPLE-RADIUS=500;X-TITLE=1 Antinkatu\, 00100 Helsinki:geo:24.9315807,60.1704502
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221026T160000
DTEND;TZID=Europe/London:20221026T183000
DTSTAMP:20260407T204121
CREATED:20220921T145331Z
LAST-MODIFIED:20220921T145331Z
UID:10000361-1666800000-1666809000@customersuccess.network
SUMMARY:CSN Cafe - Copenhagen
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.  \nIn Copenhagen we meet monthly over coffee and quarterly with larger events where guest speakers present their findings\, experience\, failures\, successes on a particular topic (followed by breakout discussions) \nIn this quarter’s larger event\, we’re joined by Hélène Hulthin Hagnéré\, owner of the Customer Success consultancy\, SCHHH. Hélène will discuss the topic of customer onboarding and share what rules not to take for granted in the journey. She’ll answer questions you have\, including challenges you’re facing onboarding your customers. \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-copenhagen-2
LOCATION:Onomondo\, H. C. Hansens Gade 4\, 2300 København\, København\, 2300\, DK
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/png:https://customersuccess.network/wp-content/uploads/2022/09/8667_image.png
GEO:55.663357;12.5739337
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Onomondo H. C. Hansens Gade 4 2300 København København 2300 DK;X-APPLE-RADIUS=500;X-TITLE=H. C. Hansens Gade 4\, 2300 København:geo:12.5739337,55.663357
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20221018T123000
DTEND;TZID=Europe/London:20221018T133000
DTSTAMP:20260407T204121
CREATED:20221012T145227Z
LAST-MODIFIED:20221012T145227Z
UID:10000363-1666096200-1666099800@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus.  \nLa thématique pour cette fois-ci\, c’est “comment partir de rien quand tu es le premier CSM de ta structure” sous forme d’un CoDev pour profiter de l’intelligence collective et proposer des solutions.  \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-11
CATEGORIES:Customer Success Cafe
ATTACH;FMTTYPE=image/jpeg:https://customersuccess.network/wp-content/uploads/2022/10/8707_image-scaled.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220929T190000
DTEND;TZID=Europe/London:20220929T210000
DTSTAMP:20260407T204121
CREATED:20220921T145322Z
LAST-MODIFIED:20220921T145322Z
UID:10000360-1664478000-1664485200@customersuccess.network
SUMMARY:CSN Cafe Lyon
DESCRIPTION:Un rassemblement mensuel et informel pour les Customer Success Managers de tout niveau pour se rencontrer et échanger autour d’un café.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les 2 mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nSurtout que cette fois-ci\, nous allons parlé du “Time Management” et nous avons notre Special Guest…. Florian MEFFRE qui  nous partagera ses riches expériences sur ce sujet.  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-lyon-9
LOCATION:HUB612\, 90 Cours Lafayette\, 69003 Lyon\, Lyon\, 69003\, FR
CATEGORIES:Customer Success Cafe
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GEO:45.7628937;4.8493822
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=HUB612 90 Cours Lafayette 69003 Lyon Lyon 69003 FR;X-APPLE-RADIUS=500;X-TITLE=90 Cours Lafayette\, 69003 Lyon:geo:4.8493822,45.7628937
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220929T183000
DTEND;TZID=Europe/London:20220929T200000
DTSTAMP:20260407T204121
CREATED:20220803T145240Z
LAST-MODIFIED:20220803T145240Z
UID:10000356-1664476200-1664481600@customersuccess.network
SUMMARY:CSN Cafe French Riviera
DESCRIPTION:An informal monthly catch up for Customer Success Professionals of all levels to meet and discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry in a friendly atmosphere. \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. We will also have featured topics every 2 months across all our cafes to discuss & learn more about. \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-french-riviera-2
LOCATION:Le MK\, Avenue Roumanille\, 06410 Biot\, Biot\, 06410\, FR
CATEGORIES:Customer Success Cafe
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GEO:43.6210635;7.0745526
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Le MK Avenue Roumanille 06410 Biot Biot 06410 FR;X-APPLE-RADIUS=500;X-TITLE=Avenue Roumanille\, 06410 Biot:geo:7.0745526,43.6210635
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220929T180000
DTEND;TZID=Europe/London:20220929T190000
DTSTAMP:20260407T204121
CREATED:20220921T145309Z
LAST-MODIFIED:20220921T145309Z
UID:10000359-1664474400-1664478000@customersuccess.network
SUMMARY:CSN Café Montpellier
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet\, discuss challenges over a coffee.\n\n\nCe CSN Café est organisé pour que les Customer Success Managers de tous les niveaux se rencontrent\, discutent des défis et partagent les meilleures pratiques de l’industrie\, en présentielle ou à distance\, autour d’une tasse de ☕️ \nCes cafés offrent une excellente occasion de renforcer vos liens dans votre réseau professionnel et d’établir un centre de ressources où les gens peuvent partager des idées et leurs bonnes pratiques. Nous aurons également présenté des sujets tous les mois dans tous nos cafés pour en discuter et en savoir plus. \nTous les Customer Success Managers\, surtout à ne pas manquer cette occasion d’échange et de partage !  \nAu plaisir de vous y voir !  \nCet événement vous est présenté par les membres de Customer Success Network. Rejoignez notre communauté Workplace ou cliquez ici pour avoir plus d’informations sur nous.
URL:https://customersuccess.network/event/csn-cafe-montpellier-3
LOCATION:Montpellier\, Bassin Jacques Cœur\, 34000 Montpellier\, Montpellier\, 34000\, FR
CATEGORIES:Customer Success Cafe
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GEO:43.59951;3.9003788
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Montpellier Bassin Jacques Cœur 34000 Montpellier Montpellier 34000 FR;X-APPLE-RADIUS=500;X-TITLE=Bassin Jacques Cœur\, 34000 Montpellier:geo:3.9003788,43.59951
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220929T083000
DTEND;TZID=Europe/London:20220929T093000
DTSTAMP:20260407T204121
CREATED:20220921T145302Z
LAST-MODIFIED:20220921T145302Z
UID:10000358-1664440200-1664443800@customersuccess.network
SUMMARY:Encuentro digital Customer Success
DESCRIPTION:Encuentro mensual informal de Customer Success Managers de cualquier nivel para conectar de forma virtual y compartir retos con un café.\n\n\nEl evento será en español \nEste encuentro está diseñado para que profesionales de Customer Success de cualquier nivel puedan conocerse y compartir retos y mejores prácticas de forma virtual con un café. \nEstos eventos son una gran oportunidad para aumentar tu red de contactos profesionales así como para crear una comunidad en la que compartir ideas y aprendizajes de la industria. Además\, cada dos meses tendremos un tema destacado sobre el que discutir y aprender.  \nSin duda es un encuentro imprescindible para todos los Customer Success Managers. ¡Te esperamos con muchas ganas! \n \nEste evento está organizado por miembros de la comunidad Customer Success Network. Si no la conoces\, te recomiendo que le eches un vistazo aquí y te unas pinchando aquí. 
URL:https://customersuccess.network/event/encuentro-digital-customer-success
CATEGORIES:Customer Success Cafe
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END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220915T160000
DTEND;TZID=Europe/London:20220915T180000
DTSTAMP:20260407T204121
CREATED:20220824T145458Z
LAST-MODIFIED:20220824T145458Z
UID:10000357-1663257600-1663264800@customersuccess.network
SUMMARY:CSN Cafe - Copenhagen
DESCRIPTION:An informal monthly catch up for Customer Success Managers of all levels to meet virtually\, discuss challenges over a coffee.\n\n\nThis cafe is designed for Customer Success Professionals of all levels to meet\, discuss challenges and share best practices in the industry virtually over a cuppa ☕️ \n \nThese cafe’s provide a great opportunity to build your connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.  \nIn Copenhagen we meet monthly with larger quarterly events where a guest speaker presents their findings\, experience\, failures\, successes on a particular topic (followed by breakout discussions) \nIn this quarter’s larger event\, we’re joined by Hélène Hulthin Hagnéré\, owner of the Customer Success consultancy\, SCHHH. Hélène will discuss the topic of customer onboarding\, more specifically: X \n \nThis is not to be missed for any Customer Success Professionals. Look forward to seeing you there. \n \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/csn-cafe-copenhagen
LOCATION:Clerk.io\, 8G Kigkurren\, 2300 København\, København\, 2300\, DK
CATEGORIES:Customer Success Cafe
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GEO:55.662144;12.5762393
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Clerk.io 8G Kigkurren 2300 København København 2300 DK;X-APPLE-RADIUS=500;X-TITLE=8G Kigkurren\, 2300 København:geo:12.5762393,55.662144
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20220818T183000
DTEND;TZID=Europe/London:20220818T220000
DTSTAMP:20260407T204121
CREATED:20220727T145302Z
LAST-MODIFIED:20220727T145302Z
UID:10000354-1660847400-1660860000@customersuccess.network
SUMMARY:In-Person CSN Cafe - Ireland
DESCRIPTION:An informal catch-up for Customer Success Professionals of all levels to meet  IN PERSON and share experience & knowledge.\n\n\nFirst IN-PERSON Customer  Success Cafe in Dublin since over 2 years! \nThis Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet\, discuss challenges and share best practices in the industry over a cuppa ☕ or a pint.   \nThese Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights. \nWe encourage you to sign up early to guarantee your place\, so that we can book the appropriate space. \nPlease order tickets only for yourself.  \nSee you there! \nYour hosts\, \nMarta Hidouk\,  Brian Cronin\, Ezra Zimbler \nThis event is brought to you by members of Customer Success Network. Join our workplace community or learn more about us here.
URL:https://customersuccess.network/event/in-person-csn-cafe-ireland
LOCATION:McGrattans Pub\, 76 Fitzwilliam Lane\, Dublin 2\, Dublin 2\, IE
CATEGORIES:Customer Success Cafe
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GEO:53.3385063;-6.2513162
X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=McGrattans Pub 76 Fitzwilliam Lane Dublin 2 Dublin 2 IE;X-APPLE-RADIUS=500;X-TITLE=76 Fitzwilliam Lane\, Dublin 2:geo:-6.2513162,53.3385063
END:VEVENT
END:VCALENDAR