Events and MeetUps

Find here a list of varied events our CSN members organize across the globe.
From panel discussions with CSN Breakfast, to webinars with CSN Webcast, group workshop with a CS expert with our CSN MasterClass, or small gatherings with other CS peers via our CSN Cafes, you will find the format you are looking for, and learn incredibly useful and actionable tips to grow in Customer Success.

 

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CSN Breakfast: Supercharging customer success with customer education

21 July @ 9:00 am - 10:00 am

Join our panel discussion with three CS experts to understand how to boost customer success with efficient client education

Our 3 pannelists will discuss how to boost customer success with efficient client education

Sally Donaldson – Customer Success Lead at StreamNative

Mathilde Fouquet – Lead Client Success Manager at Bazaarvoice

Ky Ismet – VP of Customer Success at Ometria

Join us on the 21st of July to learn:

  • why customer education is a key part of customer success, and not a separate department
  • when it is time to invest in a dedicated education team and how to get buy-in
  • what are the common pitfalls of customer education programs and how to avoid them

At the end of the discussion, you will also have the opportunity to ask questions to our experts during a live Q&A in Slido.

Join our community here.

Already in the community? Join the conversation in our Workplace CS Group

This event is brought to you by members of Customer Success Network.

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