CS INSIGHTS FROM CS EXPERTS

High-quality content to help you be better in Customer Success

Find here all the latest articles from the CSN. If you haven’t found what you are looking for, email us at community@customersuccess.network

About the CSN Community

📣 New YOUTUBE Channel 🎧

by Alix Fenoll-Wattinne | Feb 26, 2021

The Customer Success Network launch a new Youtube Channel!! The CSN Youtube Channel is dedicated to CS related topics for every professionals globally. We have gathered in this Channel all the recordings of our online events...

Meet our new CSN Volunteers

by Carley Fain | Feb 1, 2021

The Customer Success Network team is growing! We are extremely excited to introduce some new faces and well needed additional hands so that we can continue to keep the Community your space for learning, networking and developing...

Mentorship spotlight

by Maud Billet | Jan 5, 2021

As I recently joined the Customer Success Network to help manage the Mentoring Program, I took some time to reflect on my own journey, the role my mentors have played, and the reasons why I believe in the power of mentoring. As...

A message from our CEO

by Violaine Yziquel | Dec 2, 2020 | Blog, Community | 0 Comments

While I am seeing 2020 coming to an end, I have to say I have mixed feelings about this past year… This was definitely not business as usual. This has been a time of stress and uncertainty - for businesses, obviously, for people whose jobs have been impacted,...

Digital Cafes, probably the best thing to come out of lockdown

by Maressa Mills | Dec 1, 2020 | Blog, Community | 0 Comments

In what was a crazy year with much uncertainty, one thing which remained consistent was the support from this fantastic community. From the buzz of an engaging network via CS Workplace, the warm welcome received when joining and the quick support to any questions or...

The Customer Conference 2020, the first virtual edition!

by Violaine Yziquel | Nov 25, 2020 | Blog, Community | 0 Comments

On 17th and 18th of November 2020, thousands of Customer Success professionals attended the first virtual edition of The Customer Conference (TCC) - the largest independent Customer Success conference, organized by Congress Geeks and Customer Success Network (CSN)....