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CSN Breakfast: what do we want to achieve with QBRs?
23 June, 2021 @ 9:00 am - 9:45 am
The Quarterly Business Review is a famous activity in CS. Let’s deep dive into it. Why do we need one? What is the purpose of a QBR or an EBR? What is the right cadence? What are the key information to share? All these questions and many more will be answered by three CS experts during this engaging panel discussion.
Join Morika Georgieva, CS Team Lead EMEA at Permutive, Vincent Terol, Head of Customer Success at Spendesk and Anika Zubair, VP Customer Success at Insided as they talk about this key topic. They will share their knowledge and their best practices as well as answer your questions during a live Q&A.
If you are not part of the CSN yet, join us here: https://customersuccess.network/join