Events and MeetUps

Find here a list of varied events our CSN members organize across the globe.
From panel discussions with CSN Breakfast, to webinars with CSN Webcast, group workshop with a CS expert with our CSN MasterClass, or small gatherings with other CS peers via our CSN Cafes, you will find the format you are looking for, and learn incredibly useful and actionable tips to grow in Customer Success.


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CSN Breakfast: what do we want to achieve with QBRs?

23 June, 2021 @ 9:00 am - 9:45 am

Join our panel discussion with 3 CS experts who will share their opinion and their best practices about a famous CS tool: the QBR.

The Quarterly Business Review is a famous activity in CS. Let’s deep dive into it. Why do we need one? What is the purpose of a QBR or an EBR? What is the right cadence? What are the key information to share? All these questions and many more will be answered by three CS experts during this engaging panel discussion.

Join Morika Georgieva, CS Team Lead EMEA at Permutive, Vincent Terol, Head of Customer Success at Spendesk and Anika Zubair, VP Customer Success at Insided as they talk about this key topic. They will share their knowledge and their best practices as well as answer your questions during a live Q&A.

If you are not part of the CSN yet, join us here:

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