CSN Cafes are designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet, discuss challenges and share best practices in the industry.

This quarter we are partnering with Datadog to bring you amazing conversations on some of the most important topics in Customer Success today. This café in Dublin will be in person on Thursday October 3rd, at Datadog, 4th Floor, 1 Dockland Central, Guild Street, Dublin 1 D01 E4X0

We will be facilitating round table discussions during the evening on:

Theme 1: Revenue ownership in Customer Success

• In the current market there is increased opportunity for Customer Success professionals to demonstrate impacts on revenue.

• How do you currently link your activity to both revenue protection and growth? What tactics are you seeing success with?

Theme 2: Articulating value with customers

• The ability to articulate value is a key to unlocking successful up-sells, renewals and relationships.

• How do you do this in your accounts? How do you partner with champions to tell the value story?

Wrap up: We are aware CS is different organisations, what have been common themes and tactics discussed today?

After the discussions we will have time for networking.

We are excited to bring together a group of current and aspiring Customer Success professionals from around Ireland so all are welcome!

We look forward to seeing you there! This event is brought to you by members of the Customer Success Network.   Join our workplace community or learn more about us here.

Want to learn more about Datadog? Check out the website here:

https://www.datadoghq.com