Find here a list of varied events our CSN members organize across the globe.
From panel discussions with CSN Breakfast, to webinars with CSN Webcast, group workshop with a CS expert with our CSN MasterClass, or small gatherings with other CS peers via our CSN Cafes, you will find the format you are looking for, and learn incredibly useful and actionable tips to grow in Customer Success.
This Cafe is designed for Customer Success Professionals of all levels (including those who want to get into the industry) to meet, discuss challenges and share best practices in the industry over a cuppa ☕.
These Cafes provide a great opportunity to build connections in your professional network as well as establishing a central hub where people can share ideas and industry insights.
We encourage you to sign up early to guarantee your place.
Please order tickets only for yourself.
In this event we will discuss the topic of the ‘tech touch’ approach to customer success. How can we ensure we offer a great level of service without hiring an army of people?
Have you used technology solutions to tackle this challenge? What would you recommend? What mistakes were made and lessons learnt?
Come along and tell us all about it!
Founder of Ellacott Consulting and The Customer Success Conversation series