Events and MeetUps
Find here a list of varied events our CSN members organize across the globe.
From panel discussions with CSN Breakfast, to webinars with CSN Webcast, group workshop with a CS expert with our CSN MasterClass, or small gatherings with other CS peers via our CSN Cafes, you will find the format you are looking for, and learn incredibly useful and actionable tips to grow in Customer Success.
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Digital Master Class – Health scores: are you tracking the right metrics?
27 January, 2021 @ 9:00 am - 9:45 am
During this Master Class, Steven Lewandowski, Director Global Customer Success at Signavio, will present the health scores model they created at Signavio and how they review this model on a regular basis.
Speaking of review, you will have the unique opportunity to send us your model ahead of time and during the session, Steven Lewandowski will give his feedback on 2 models and answer any questions you may have during a live Q&A.
Register now to get:
– Presentation of a successful Health Scores model
– Gainsight best practices
– Feedback review on 2 existing health scores models
– Live Q&A session
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