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Drive Revenue Growth through Customer Touchpoints
21 July @ 9:00 am - 10:00 am
During this Master Class, Heather Thompson, Manager, Partner & Customer Success UKI @ Hubspot, will review/present/go through strategies on how to effectively Drive Revenue Growth through Customer Touchpoints.
A seasoned Customer Success Leader, Heather has been involved in customer success for over 8 years in both North America and Europe. She is currently empowering a team of channel consultants and customer success managers in the UKI Small Business segment at Hubspot.
She has been shortlisted as one of the Top 15 managers globally for revenue retention.
Heather will share insights from her starting ground as a customer success manager right up to her experience as an accomplished customer success leader in a global SaaS organisationon.