Find here a list of varied events our CSN members organize across the globe.
From panel discussions with CSN Breakfast, to webinars with CSN Webcast, group workshop with a CS expert with our CSN MasterClass, or small gatherings with other CS peers via our CSN Cafes, you will find the format you are looking for, and learn incredibly useful and actionable tips to grow in Customer Success.
During this Master Class, Heather Thompson, Manager, Partner & Customer Success UKI @ Hubspot, will review/present/go through strategies on how to effectively Drive Revenue Growth through Customer Touchpoints.
A seasoned Customer Success Leader, Heather has been involved in customer success for over 8 years in both North America and Europe. She is currently empowering a team of channel consultants and customer success managers in the UKI Small Business segment at Hubspot.
She has been shortlisted as one of the Top 15 managers globally for revenue retention.
Heather will share insights from her starting ground as a customer success manager right up to her experience as an accomplished customer success leader in a global SaaS organisationon.