by Maressa Mills | Dec 1, 2020 | Blog, Community
In what was a crazy year with much uncertainty, one thing which remained consistent was the support from this fantastic community. From the buzz of an engaging network via CS Workplace, the warm welcome received when joining and the quick support to any questions or...
by Justine Joliveau | Jun 12, 2018 | Advice, Community
And here we were, launching the first Customer Success Café in Lyon – the second biggest city in France – where I moved 2 months ago. My co-host, Chloé – who still lives in Paris – and I will join another company in Lyon later this year. At the...
by Tim Royall | Mar 21, 2018 | Advice, Blog, Community, Onboarding
By Tim Royall After 2 years away from customer success (CS), or anything resembling a CS role, I decided to rediscover this area within the business world which is in a constant state of growth and expansion. On my journey to explore the exciting world of customer...
by Vitor R. Lopes | Feb 1, 2018 | Advice, Blog, Community, Culture, Onboarding
By Vitor R. Lopes Customer Success Cafes are an informal event for Customer Success Managers of all levels to meet, discuss challenges and drink coffee. This is an initiative for CSM professionals in a more intimate and smaller setting to share ideas and challenges,...
