Blog Archives - Customer Success Network
Mentorship spotlight

Mentorship spotlight

As I recently joined the Customer Success Network to help manage the Mentoring Program, I took some time to reflect on my own journey, the role my mentors have played, and the reasons why I believe in the power of mentoring. As I looked ten, fifteen years back, I...
A message from our CEO

A message from our CEO

While I am seeing 2020 coming to an end, I have to say I have mixed feelings about this past year… This was definitely not business as usual. This has been a time of stress and uncertainty – for businesses, obviously, for people whose jobs have been impacted,...
Rediscovering Customer Success

Rediscovering Customer Success

By Tim Royall After 2 years away from customer success (CS), or anything resembling a CS role, I decided to rediscover this area within the business world which is in a constant state of growth and expansion. On my journey to explore the exciting world of customer...