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Customer Health at the user level – a beginner’s guide

by Josh Levin | Jun 8, 2022 | Advice, Blog

Keeping track of customer engagement, health, and ultimately renewal or churn rates is a must for anyone new to leadership in Customer Success. Unfortunately, new leaders often stumble in this area, being misled in their understanding of their users. This often...

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Customer Health at the user level – a beginner’s guide

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