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Change Management for Customer Success

Change Management for Customer Success

by Kate Forgione | Sep 5, 2019 | YouTube

Improving Retention Through Customer Marketing

Improving Retention Through Customer Marketing

by Kate Forgione | Jul 31, 2019 | YouTube

Designing a Great Onboarding Experience

Designing a Great Onboarding Experience

by Kate Forgione | Jul 3, 2019 | YouTube

Keeping it Human Within a Customer Segmentation Model

Keeping it Human Within a Customer Segmentation Model

by Kate Forgione | Jul 2, 2019 | YouTube

Designing Quarterly Business Reviews (QBRs) Customers Look Forward To

Designing Quarterly Business Reviews (QBRs) Customers Look Forward To

by Kate Forgione | May 6, 2019 | YouTube

Customer Success Network – What we are about?

Customer Success Network – What we are about?

by Kate Forgione | Mar 29, 2019 | YouTube

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About Customer Success Network

We are a not-for-profit community for customer success managers. We welcome current and aspiring CSMs. Our vision is that through the community every customer success manager has someone to ask for help. We'd like to help you feel this is the place to get the support you need to be the best CSM you can be.

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Over 100 volunteers support Customer Success Network globally - hosting events and making our online community and active.

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